

Dynamic and detail-oriented Shipping & Warehouse Executive with over 7 years of experience in logistics, shipping, and customer service. Proven track record in managing export/import operations, ensuring compliance with regulations, and delivering excellent customer service. Adept at handling complex documentation, optimizing warehouse processes, and using ERP systems to improve efficiency. Committed to driving operational excellence and fostering positive client relationships.
Shipping & Logistics Management: Vessel booking, shipment coordination, and export documentation
Documentation & Compliance: Advanced in customs declarations (K1, K2, K3, K4, K6), EDagangnet, and online terminal port systems
Data Entry & Analysis: Proficient in Microsoft Office Suite, Auto Account, and ERP systems (Monitor G5)
Customer Service: Managing inquiries, complaints, and providing solutions for shipping and logistics issues
Warehouse Management: Handling inventory, coordinating with customs, and managing space effectively
Languages: English/Bahasa Malaysia- (Spoken/Written) Bahasa Malaysia - (Fluent, Spoken/Written)
Shipping
Warehouse
Customer Services
Logistic
Supply Chain