Dynamic Senior Supplier Quality Development Engineer with a proven track record at Sneci, excelling in supplier quality management and fostering robust supplier relationships. Spearheaded major projects like the KP1, enhancing quality performance monitoring and APQP process oversight. Expert in IATF standards and adept at problem-solving, consistently achieving project success and supplier excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Supplier Quality Development Engineer
Sneci Group (Stellantis appointed consultancy)
Gurun, Kedah
02.2021 - Current
Supplier KPI Management: Responsible for overseeing supplier KPIs for Stellantis in both the localization project and current production. Managed commodities including the instrument panel, console, chassis frame, plastic injection parts, headliner, seat, carpet floor, carpet mat, engine insulator, and cabin insulator.
Localization Project Lead: Spearheaded the KP1, P24, P8 and P54 localization project from November 2022 to its successful, on-time completion in November 2024, adhering to Stellantis' development schedule.
Reporting: Managed all reporting activities, providing regular updates to both local and regional supervisors on supplier KPIs, progress, and status.
Supplier APQP Oversight: Directed and ensured the successful execution of supplier APQP processes, ensuring that all deliverables for Stellantis projects were met using Stellantis SQM, CSR, and other tools.
Sample Delivery and Product Conformance: Ensured the on-time delivery of samples and verified product conformance to specifications.
Supplier Capacity Evaluation: Assessed and confirmed that supplier capacities were aligned with contracted volumes, utilizing Stellantis tools (CAT).
Quality Performance Monitoring: Monitored supplier quality performance, initiating escalation processes when necessary, in collaboration with plant representatives.
Supplier Audits: Conducted comprehensive supplier audits, including New Supplier Assessments, Process Control Plan Audits, Quality System Basic+ Audits, and Capacity Assessments, ensuring adherence to Stellantis standards.
RFQ Technical Feasibility: Assisted and led RFQ technical feasibility studies to ensure suppliers fully understood and adapted to Stellantis' technical, quality, and logistic requirements.
RFQ Robustness Review: Reviewed and strengthened RFQ processes across various projects to ensure all technical and other requirements were clearly specified and communicated to suppliers during the RFQ phase.
Quality Issue: Resolution: Supported and liaised on all quality issues reported by the plant, ensuring uninterrupted supply, high-quality products, clear breakpoints for noncompliant products, and effective problem-solving.
Cross-Department Collaboration: Worked closely with purchasing, quality, project, logistics, and production teams daily on all relevant topics, ensuring seamless operations and communication.
Supplier Quality Engineer (Plastic Parts, Casting
Sunnydale Tech
51 Joo Koon Circle, Singapore 629069
03.2019 - 11.2021
Supplier Liaison for DMR: Coordinated with suppliers to address Discrepant Material Reports (DMR) by analyzing root causes and implementing countermeasures using 8D reports.
Supplier Collaboration: Conducted weekly meetings with suppliers to review lost costs, monitor shipment progress, and assess quality status.
KPI Monitoring: Delivered monthly presentations to top management, sharing company KPIs (DPPM), and leading yearly presentations to showcase achievements and set new targets for the upcoming year.
Supplier Scorecard Management: Monitored supplier performance through scorecards, and actively drove improvements to meet scorecard targets.
Supplier Development Activities: Led supplier development initiatives focused on Quality Improvement Plans (QIP).
MRB Cost Management: Managed Material Review Board (MRB) costs, and devised action plans to reduce pending costs in the MRB area.
Supplier Audits: Led supplier audits in compliance with automotive industry standards, including CQI-11, CQI-27, Reverse PFMEA, and SQSA.
Supplier PPAP Management: Managed, reviewed, and approved Supplier Production Part Approval Process (PPAP) submissions for new projects.
IQA Management: Oversaw daily activities of the Incoming Quality Assurance (IQA) department, and conducted quarterly retraining for inspectors to enhance quality detection in incoming materials.
Quality Action Updates: Provided daily updates on supplier quality actions during operations meetings with the Quality General Manager and Production General Manager.
IMDS Submission: Created and submitted complete product structure IMDS (International Material Data System) entries to customers for new part development.
Customer Quality Engineer
Celestica EMS (M) Sdn Bhd
Senai, Johor
01.2018 - 12.2018
Quality Case Troubleshooting: Led internal troubleshooting efforts on quality issues, collaborating with engineering teams to develop effective countermeasures.
KPI Presentations: Conducted monthly presentations to top management, sharing company KPIs (DPPM) and progress.
Production Inspections: Performed inspections on the production floor, providing standard judgments and guidelines for the QA team.
Quality Check Sheets: Developed quality check sheets based on drawing specifications for consistent daily inspections.
BOM Specification Approval: Approved actual physical parts based on Bill of Materials (BOM) specifications.
NPI Quality Leadership: Led the troubleshooting of quality issues during New Product Introduction (NPI) stages, coordinating with Engineering, Planning, and Production teams.
First Inspection Leadership: Guided initial inspection processes, establishing standard visual and functional judgments for all team members.
Containment Activities: Managed and communicated containment activities for affected components before they were released to the production floor.
Inspector Competency Management: Coached and managed inspectors to ensure they met company quality standards and targets.
Supplier Failure Analysis: Assisted suppliers in analyzing part failures, determining failure modes, and identifying potential solutions.
Supplier Performance Monitoring: Monitored supplier performance using Statistical Process Control (SPC), and shared supplier scorecards every three months.
Supplier Quality Improvement: Developed and enhanced supplier quality performance through tools such as control plans and tolerance analysis.
ISO 9001 Audits: Conducted ISO 9001 audits at supplier factories to ensure compliance with quality management standards.
RMA and Failure Analysis: Led and coordinated supplier part failure return arrangements (RMA), and tracked failure analysis processes.
Golden Sample Approval: Collaborated with engineering teams to review drawings and actual components before approving them as golden samples.
NPI Quality Troubleshooting: Investigated and resolved quality issues during the New Product Introduction (NPI) development stage.
Gemba Audits: Performed Gemba audits at supplier sites to verify process confirmation related to quality cases.
In-Process Quality Engineer (CNC & Turning Process
JCY HDD Sdn Bhd
Tebrau, Johor
02.2012 - 11.2014
Process Checks: Management supervised team members in conducting process checks to ensure quality standards were maintained.
CAPA Liaison: Coordinated with production teams to address Corrective and Preventive Actions (CAPA), and presented findings to management.
8D Quality Cases: Conducted studies and responded to customer quality cases using the 8D problem-solving methodology.
Internal Audits: Performed internal process audits and ensured compliance with ISO 9001 standards.
Quality Performance Reporting: Delivered monthly presentations on quality performance, and led improvement task activities.
Education
Bachelor of Science - Technology Management
Universiti Teknologi Malaysia
Johor
11-2012
Skills
Supplier quality management
APQP process oversight
Quality performance monitoring
Supplier capacity evaluation
Failure analysis
Supplier relationship management
Supplier audits
Problem solving
ISO standards
Accomplishments
Stellantis Gurun Malaysia Sdn. Bhd.:
Successfully completed the localization of 12 parts within one year, solving two global issues for the Peugeot 3008, 5008, and 2008 models.
Led the KP1, P24, and P8 project localizations, supporting a team of four engineers to meet SOP targets.
Achieved full localization of all 14 functions in the KP1 project by November 2023.
Sunnydaletech Singapore:
Reduced IQA MRB pending costs from 105K USD to 49K USD in November 2019.
Celestica EMS Sdn. Bhd.:
Cut down quality cases from 56 in February 2018 to 14 in November 2018 through proactive internal improvements.
Panasonic AVC Sdn. Bhd.:
Led an improvement initiative for 10 of the worst suppliers, enhancing performance for 6 suppliers within 7 months. This effort contributed to a promotion to senior engineer in 2016.
Achieved a significant reduction in DPPM from 856 to 251, meeting the supplier business plan target for 2017.
Certification
STELLANTIS MRS CERTIFICATION – LEVEL 2 – Lead Auditor