Akmal Hadi
Administration
Puchong
Summary
Dynamic professional with a proven track record in administrative management and team leadership, notably at Parti Pribumi Bersatu Malaysia (BERSATU). Excelled in document preparation and database coordination, enhancing office efficiency. Skilled in fostering a positive work environment and adept in Microsoft Office, consistently delivering results beyond expectations.
Overview
6
6
years of professional experience
Work History
Administrative Executive
Parti Pribumi Bersatu Malaysia ( BERSATU )
10.2020 - Current
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Collected data, input records, and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Identified communication channels to set roadmap to distribute information.
Warehouse Operator
DHL Logistics
07.2019 - 08.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
- Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
- Checked packages and merchandise for damage and notified vendors.
- Improved warehouse efficiency by implementing new inventory management systems and procedures.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Barista Shift Supervisor
Starbucks
04.2018 - 06.2019
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
- Designed and adjusted work schedules to meet business demands.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Served customers quickly and efficiently and created strategies to prevent delays.
Education
No Degree - Social Sciences
Sekolah Dato Abdul Razak
Seremban, Negeri Sembilan, Malaysia 04.2001 -
Skills
Administrative Management
New employee orientations
Database coordination
File Management
Document Preparation
Front Desk Management
Event Coordination
Administrative Support
Microsoft Office
Timeline
Administrative Executive
Parti Pribumi Bersatu Malaysia ( BERSATU )
10.2020 - Current
Warehouse Operator
DHL Logistics
07.2019 - 08.2020
Barista Shift Supervisor
Starbucks
04.2018 - 06.2019
No Degree - Social Sciences
Sekolah Dato Abdul Razak
04.2001 -