Summary
Overview
Work History
Education
Skills
Certification
Tel
Software
Languages
Timeline
Generic
Muhammad Akmal Ismail

Muhammad Akmal Ismail

Sales Engineer

Summary

Experienced Sales Engineer with 5 years of success in Automotive industry with focus in pre-sale engineering and design. Possess deep technical acumen along with excellent communication and negotiation skills to close deals and drive sales achievements. Known to support customers as technical advocate throughout entire sales process.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

SALES ENGINEER

TRADOMATIC TECHNOLOGIES SDN BHD
04.2021 - Current
  • Supplier and customer technical data and goods management.
  • Secure and renew orders, and arrange delivery.
  • Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
  • Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
  • Provide information needed for the development of custom-made machinery to potential supplier/maker.
  • Sourcing, sorting, costing, and generating quotations for every inquiry from customers. - Liaise directly with the supplier for urgent inquiries and secure the E.T.D. of parts as per the end user target.
  • Gained customer acceptance by demonstrating cost reductions and operations improvements.
  • Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
  • Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
  • Suggested ideas for product evolution and new product variants.

ASSISTANT ENGINEER

TRADOMATIC TECHNOLOGIES SDN BHD
5 2019 - 4 2021
  • Understanding and carrying out all tasks given by the Senior Engineer.
  • Providing assistance to different staff or engineering teams.
  • Collaborated with multidisciplinary teams to design, develop, and implement complex engineering projects.
  • Provide CAD drawings according to specifications.
  • Provided technical assistance to staff when needed.
  • Assisted in development, design and execution of projects.
  • Streamlined workflow processes through effective management of resources, materials, and labor allocations.
  • Contributed to successful project completion by assisting with on-site inspections, testing, and quality control measures.
  • Supported senior engineers with detailed design drawings, calculations, and analysis for various engineering projects.
  • Provided technical support during construction phases of a project including field supervision or inspection services.
  • Assisted in developing cost-effective solutions to engineering problems.

MACHINE DESIGN ENGINEER

ITADAKI KIKAI SDN BHD
03.2017 - 03.2019
  • Prepare sketches of ideas, detailed drawings by using computer-aided design equipment.
  • Confer with engineering, marketing, production, or customers to establish and evaluate design concepts for demanding machines.
  • Modify and refine designs using working machines to conform with customer specifications, production limitations, or changes in design trends.
  • Direct and coordinate the fabrication of machines, and the drafting of working drawings and specification sheets from sketches.
  • Evaluate feasibility of design ideas, based on factors such as safety, function, serviceability, budget, and market characteristics.
  • Developed comprehensive technical documentation to support efficient assembly and maintenance of machinery.
  • Collaborated with cross-functional teams for streamlined project completion and optimized design solutions.
  • Utilized advanced CAD software to create precise 3D models, facilitating accurate fabrication of custom parts.
  • Led troubleshooting efforts on complex mechanical systems, resolving issues efficiently without compromising quality or safety standards.
  • Enhanced machine efficiency by designing and implementing innovative mechanical components.
  • Continuously researched emerging technologies and industry trends to inform future design decisions.
  • Performed root cause analysis on equipment failures, devising long-term solutions that minimized downtime costs.
  • Applied mechanical problem solving skills to develop creative solutions for quality products.
  • Drafted assemblies, models, and other technical drawings.

Education

Aircraft Engineering Technology (Hons) Mechanical Engineering -

UniKL Malaysian Institute of Aviation Technology (UniKL MIAT)
Sepang, Selangor, Malaysia
05.2012 - 05.2016

Matriculation Engineering Science -

Kedah Matriculation College
Changlun, Kedah, Malaysia
07.2012 -

High School -

Sekolah Menengah Kebangsaan Agama Yan (SMKAY)
Yan Besar, Kedah, Malaysia
12.2010 -

Skills

    Technical Troubleshooting

    Cost Estimations

    Customer Support

    Relationship Building

    Technical consulting

    Problem-solving abilities

    Pre-sales support

    Equipment Troubleshooting

    Project Management

    Sales Proposals

Certification

Level 2 Certificate in Book-Keeping and Accounts - LCCI

Tel

+6019-502 7255

Software

AutoDesk Fusion 360

SolidWorks

CATIA V5

Microsoft Office

SQL

Languages

Malay
Native language
English
Upper intermediate
B2

Timeline

SALES ENGINEER

TRADOMATIC TECHNOLOGIES SDN BHD
04.2021 - Current

MACHINE DESIGN ENGINEER

ITADAKI KIKAI SDN BHD
03.2017 - 03.2019

Matriculation Engineering Science -

Kedah Matriculation College
07.2012 -

Aircraft Engineering Technology (Hons) Mechanical Engineering -

UniKL Malaysian Institute of Aviation Technology (UniKL MIAT)
05.2012 - 05.2016

High School -

Sekolah Menengah Kebangsaan Agama Yan (SMKAY)
12.2010 -

ASSISTANT ENGINEER

TRADOMATIC TECHNOLOGIES SDN BHD
5 2019 - 4 2021
Level 2 Certificate in Book-Keeping and Accounts - LCCI
Board Of Engineering Malaysia (BEM) - ENGINEERING TECHNOLOGY
Muhammad Akmal IsmailSales Engineer