Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MUHAMMAD AJMAL BIN ABDUL RAHIM

IT TECHNICIAN
Shah Alam

Summary

Dynamic and technically proficient IT Technician with over 10 years of experience in retail computer environments. Expertise in diagnosing and resolving laptop and PC issues, along with a strong ability to recommend tailored hardware and software solutions. Proven track record in executing hardware repairs, software installations, and delivering exceptional after-sales support. Committed to empowering customers to make informed technology choices that enhance their experiences.

Overview

12
12
years of professional experience
2
2
Languages

Work History

RETAIL & TECHNICIAN

KWK COMMUNICATIONS
01.2020 - 01.2025
  • Customer Service & Sales Support
  • Laptop & Desktop Troubleshooting
  • Hardware Upgrades & Repairs (HDD, RAM, SSD, etc.)
  • Windows Installation & Activation
  • Antivirus & Software Setup
  • Customer Service & Sales Support
  • Stock & inventory Management

RETAIL & TECHNICIAN

AONE PLUS SUPPLIES & SERVICES
01.2013 - 01.2019
  • Set up and configured desktops, laptops and printers.
  • Customer Service & Sales Support
  • Build Custom Desktop
  • Laptop & Desktop Troubleshooting
  • Hardware Upgrades & Repairs (HDD, RAM, SSD, etc.)
  • Software Installation
  • Windows Installation & Activation
  • Antivirus & Software Setup
  • Basic Networking (Wi-Fi, Routers)
  • Stock & inventory Management

Education

SILIJ PELAJARAN MALAYSIA - SPM

SEKOLAH MENENGAH KEBANGSAAN SEKSYEN 16
Shah Alam, Selangor, Malaysia
11-2012

Skills

Skilled in diagnosing technical issues

References

  • Muhd, Afiq, Supervisor, afiq130891@gmail.com, +60 17-653 1650, AOne Plus
  • Lily, Employer, ngblil@yahoo.com.sg, +60 13-399 9318, KWK Communications

Timeline

RETAIL & TECHNICIAN

KWK COMMUNICATIONS
01.2020 - 01.2025

RETAIL & TECHNICIAN

AONE PLUS SUPPLIES & SERVICES
01.2013 - 01.2019

SILIJ PELAJARAN MALAYSIA - SPM

SEKOLAH MENENGAH KEBANGSAAN SEKSYEN 16
MUHAMMAD AJMAL BIN ABDUL RAHIMIT TECHNICIAN