Summary
Overview
Work History
Education
Skills
Additional Information
Software
Maintenance computer & laptop.
Timeline
Generic

MUHAMMAD AIMAN BIN MOHD SAID

IT SUPPORT
Bandar Puncak Alam,Selangor

Summary

A dynamic IT Support Consultant and Network Engineer with a proven track record at Barika Technology, I excel in deploying emerging technologies and streamlining IT solutions to enhance efficiency. Skilled in problem-solving and excellent communication, I've significantly improved client satisfaction and reduced downtime, demonstrating a keen ability to adapt and collaborate effectively.

Overview

5
5
years of professional experience

Work History

Barika Technology

IT Support Consultant,Network Engineers.
11.2023 - Current
  • Evaluated emerging technologies for potential implementation into existing systems, staying ahead of industry trends.
  • Provided ongoing support for clients post-implementation, ensuring a smooth and successful transition to new technologies.
  • Collaborated with cross-functional teams to develop and implement IT solutions, increasing overall efficiency.
  • Streamlined help desk processes, improving response times and customer satisfaction rates.
  • Maintained detailed records of completed projects to provide accurate reporting capabilities for future reference.
  • Reduced downtime for clients with proactive identification and resolution of technical issues.
  • Provided expert guidance on the selection of hardware, software, and related equipment based on client needs and specifications.

H&F Fluffy Legacy Sdn Bhd

Sale & Marketing
12.2022 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Running ads FB for sales

Fixmaster Distribution Sdn Bhd

Technician Computer
04.2020 - 12.2021
  • Strengthened relationships with key clients through regular communication and meetings.
  • Organized networking events to connect with potential clients, increasing brand visibility within target sectors.
  • Championed continuous improvement initiatives within the organization leading to enhanced efficiency levels.
  • Grew revenue in target markets by engaging in strategic partnerships and alliances.

Aisling Consulting Sdn Bhd

Field Service Engineer
06.2021 - 08.2021
  • Strengthened relationships with key clients through regular communication and meetings.
  • Organized networking events to connect with potential clients, increasing brand visibility within target sectors.
  • Championed continuous improvement initiatives within the organization leading to enhanced efficiency levels.
  • Grew revenue in target markets by engaging in strategic partnerships and alliances.

OSI Technology

Assistant Technician
01.2020 - 03.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Education

Diploma - Computer Networking

ILP KUALA LANGAT
BANTING,SELANGOR

SPM - 2015 - 2016

SMK PUNCAK ALAM 3
Bandar Puncak Alam

Skills

Problem-Solving

Additional Information

-Maintenance hardware switch & server.

-Configure the switch and server in terms of network data. Maintenance of the core server for the data systems and security to run smoothly.

Software

Vmware workstation

Microsoft office

Java

HTML/CSS

C

MySQL/ Database

Maintenance computer & laptop.

- networking

-cabling network

-setup AP wifi & router

-setup switch & server

Timeline

Barika Technology

IT Support Consultant,Network Engineers.
11.2023 - Current

H&F Fluffy Legacy Sdn Bhd

Sale & Marketing
12.2022 - 10.2023

Aisling Consulting Sdn Bhd

Field Service Engineer
06.2021 - 08.2021

Fixmaster Distribution Sdn Bhd

Technician Computer
04.2020 - 12.2021

OSI Technology

Assistant Technician
01.2020 - 03.2020

Diploma - Computer Networking

ILP KUALA LANGAT

SPM - 2015 - 2016

SMK PUNCAK ALAM 3
MUHAMMAD AIMAN BIN MOHD SAIDIT SUPPORT