Summary
Overview
Work History
Education
Skills
Timeline
Generic

Muhammad Afiq Husaini Ramli

Kuala Krai,Kelantan

Summary

Welcoming clerical professional with Number years of experience in Industry office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, Task and Task. Accurate when entering information in Software and keeping organized filing systems. Motivated Job Title offering valuable contributions in all facets of administrative activities derived from diverse, Number-year background. Recognized for exemplary time management, organization, prioritization and work ethic. Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Friendly Job Title with Number years of experience carrying out clerical and customer service tasks. Detailed and precise when entering Type data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

F&B Server

Unemployment
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Carwash Attendant

Unemployment
Kuala Krai, Kelantan
08.2020 - 05.2023
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Checked and replaced windshield wipers on vehicles and equipment.
  • Applied wax and sealants to exterior of vehicles and equipment.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Wiped down and polished interior and exterior surfaces.
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.
  • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
  • Maintained records of cleaning activities.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Inspected vehicles and equipment for visible damage.

Education

Spm -

Sekolah Kebangsaan Mengkebang
Kuala Krai
10.2014 - 12.2018

Skills

Safety review

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Timeline

Carwash Attendant

Unemployment
08.2020 - 05.2023

Spm -

Sekolah Kebangsaan Mengkebang
10.2014 - 12.2018

F&B Server

Unemployment
Muhammad Afiq Husaini Ramli