Muhammad Adib Bin Malik

I'm responsible for the efficient running of the department in line with Fourseasons's International Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. I'm responsible for overseeing the efficient and high-quality delivery of food an beverage services to guest, in line with Fourseasons international standards to ensuring :-

• -Maximum guest satisfaction -Memorable guest experience -Maximizing revenue
• -Maintaining quality standards
• -Meeting financial targets Comprehensive knowledge of food ad beverage products, menus, and culinary trends as well as sales and marketing strategies to promotes :-
• -Offering -Attract guest -Increase revenue -Utilizing innovative promotional campaign
• -Upselling techniques

Good leadership, calm under pressure, problem solving, interpersonal skills and attention to detail are essential.

• Managed daily financial transactions, accurately recording sales data and reconciling cash registers at shift end.
• Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
• Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.
• Maintained high-quality food and beverage offerings, closely monitoring preparation and presentation standards.
• Boosted revenue through effective upselling techniques and promotion of special menu items or events.
• Resolved customer complaints involving food or beverage quality and service.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Controlled food costs and managed inventory.

• Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
• Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
• Streamlined service processes for improved efficiency and reduced waiting times for customers.
• Played an integral role in launching new products or services, coordinating efforts across multiple teams to ensure seamless implementation from start to finish.