Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Muhammad Zul Aiman Bin Mohd Zaib

Muhammad Zul Aiman Bin Mohd Zaib

Technical Writer
Kuala Lumpur

Summary

Technical Writer creating clear project documentation across 8+ diagrams through use case diagrams, sequence diagrams, process flows, and wireframes. Supports software teams by organizing system logic, summarizing features, and making project requirements easier to understand. Brings careful documentation habits from academic project work and communicates well in 2+ languages, including Malay and English.

Overview

2
2
Languages
2023
2023
years of professional experience

Work History

Object Oriented System Analysis and Design (OOSAD)

UniKL MIIT
  • Resolved design issues per sprint during iterative Wireframes and Figma reviews.
  • Collaborated in a four-person team to define tracking-system roles and features for the final project.
  • Integrated the approved tracking features into an AI engine, Vertex AI, to support route optimization with real-time traffic updates.
  • Created Use Case and Sequence diagrams to document system behavior and clarify interactions for the final build.

Final Year Project (6 Semester)

UniKL MIIT
  • Completed a few project milestones across research, diagramming, and interface planning during the library system build.
  • Researched comparable library websites, including Universiti Malaya Library Network and BooksFly2U, to identify gaps and user needs.
  • Developed use case and sequence diagrams to map role interactions and clarify system flows.
  • Created wireframes, storyboards, user flows, and process flows to support the BooKalog UI/UX direction.
  • Proposed a chatbot feature to help users find books faster and strengthen future library website functionality.
  • Collaborated in a team of 3 while maintaining a positive, efficient approach to project delivery.

Java Programming

UniKL MIIT
01.2020 - 01.2023
  • Developed the project design for a group-based Java final project, contributing to the currency converter interface.
  • Improved the interface layout by adjusting text color and window presentation for clearer screen readability.
  • Collaborated in a team of 3 to complete the final project design and align shared decisions.
  • Created a clean, user-friendly presentation that supported a better experience for the Java final project.
  • Applied attention to detail while reviewing design choices and maintaining consistency across project screens.

Education

High School Diploma - undefined

Universiti Kuala Lumpur (MIIT)
Kuala Lumpur
12-2026

Skills

Java programming

API integration

Use case modeling

Sequence diagrams

Wireframing

Figma

User interface design

Visual design

User flows

User research

Usability analysis

Requirements gathering

Technical documentation

Business process analysis

Strong interpersonal skills

Attention to detail

Technical writing

Process flows

Timeline

Java Programming

UniKL MIIT
01.2020 - 01.2023

Object Oriented System Analysis and Design (OOSAD)

UniKL MIIT

Final Year Project (6 Semester)

UniKL MIIT

High School Diploma - undefined

Universiti Kuala Lumpur (MIIT)
Muhammad Zul Aiman Bin Mohd ZaibTechnical Writer