Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic

Muhammad Waqar

IT Consultant
Kuala Lumpur

Summary

IT professional with strong track record in technical support and system administration. Known for reliable problem-solving and effective issue resolution within dynamic team environments. Committed to leveraging technical skills and collaborative efforts to drive operational success and efficiency.

Overview

8
8
years of professional experience

Work History

IT Technician

Fixora IT Solution SDN BHD
02.2023 - Current
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Maintained office PCs, networks and mobile devices.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and PCs.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.

Esports Team Manager

Own Business
03.2017 - 11.2022
  • Provided consistent feedback to players, helping them refine their strategies and improve their gameplay.
  • Oversaw logistics for travel and accommodations during tournaments, allowing players to focus on their performance.
  • Coordinated with coaches to develop comprehensive practice schedules, optimizing player skill development.
  • Developed strong relationships with sponsors and partners, ensuring financial stability for the team.

Web Developer

Self Employed Web
02.2020 - 01.2022
  • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
  • Provided front-end development support, creating visually appealing designs that aligned with brand standards.

Education

Diploma - Artificial Intelligence

Google
Level 20, Quill 7, No. 9, Jalan Stesen Sentral
05.2001 -

High School Diploma -

Garrison Acadamy Kharian Cantt
IJ Colony,Kharian Cantt,Pakistan
05.2001 -

Diploma - Cloud Computing

Microsoft
Level 17 & 18 Menara Shell Brickfield
05.2001 -

Skills

Desktop technical support

Hardware installation

Application installations

Technical support

Network troubleshooting

Software configuration

Remote support

Operating system management

Data recovery

Software deployment management

System performance optimization

Software updating

Hardware and software repair

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 15 staff members.
  • Achieved Fully Optimized AI Support System through effectively helping with API Development and Its Integration.

Software

Visual Studio Code

Blender

Linux (Ubuntu)

Canva

Adobe Premier Pro

Microsoft Office

Timeline

IT Technician

Fixora IT Solution SDN BHD
02.2023 - Current

Web Developer

Self Employed Web
02.2020 - 01.2022

Esports Team Manager

Own Business
03.2017 - 11.2022

Diploma - Artificial Intelligence

Google
05.2001 -

High School Diploma -

Garrison Acadamy Kharian Cantt
05.2001 -

Diploma - Cloud Computing

Microsoft
05.2001 -
Muhammad WaqarIT Consultant