Data Center Technician
- Break-fix server that has a ticket for troubleshooting: installation of parts, reseat module, SFP module replacement, including HDD, memory, mainboard, and CPU.
- Diagnosed and troubleshot servers that have issues.
- Contributed to team knowledge sharing by conducting regular training sessions on new technologies and best practices.
- Conducted regular system diagnostics for detecting potential issues, preventing significant downtime.
- Dressed and labeled cables for easy identification and traceability.
- Recorded received products into database using asset tags information, product manufacturer, model and serial number.
- Identified and reported problem devices and replaced defective parts.
- Managing media (HDD/SSD) destruction and disposal to ensure data security and compliance with data center policies.