MUHAMMAD SYAMIL BIN MAZLAN
SALES ASSISTANT
Langkawi
Summary
Motivated and results-oriented professional with a strong desire to contribute to organizational success. Seeking a dynamic position where skills and experience can be leveraged for maximum impact. Committed to continuous learning and growth, brings a strong work ethic, problem-solving abilities, and dedication to excellence. Looking to join a forward-thinking company that values innovation and embraces new challenges.
Overview
2
2
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Sales Assistant
HIG KOMPLEKS
11.2022 - 01.2023
- Carry out active selling
- Ensure stock storage safety
- Examine merchandise
- Maintain store cleanliness
- Order products
- Order supplies
- Organise product display
- Sector: Advertising and market research | Other personal service activities | Retail trade
- Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
Barista
Starbucks
04.2023 - 05.2023
- Apply foreign languages in hospitality
- Check deliveries on receipt
- Clear the bar at closing time
- Comply with food safety and hygiene
- Devise special promotions
- Educate customers on coffee varieties
- Educate customers on tea varieties
- Ensure regular maintenance of kitchen equipment
- Execute opening and closing procedures
- Handle customer complaints
- Handle glassware
- Handover the service area
- Identify customer's needs
- Maximise sales revenues
- Prepare hot drinks
- Prepare specialised coffee
- Present drinks menu
- Process payments
- Serve beverages
- Set up the coffee area
- Take food and beverage orders from customers
- Take payments for bills
- Upsell products
- Work according to recipe
- Sector: Retail trade, except of motor vehicles and motorcycles
Photographer
Picture Me Studio
02.2024 - 04.2024
- Determine image composition
- License photo usage
- Maintain photographic equipment
- Operate a camera
- Prepare personal work environment
- Select auxiliary equipment for photographic work
- Select photographic equipment
- Select photos
- Set up cameras
- Set up photographic equipment
- Test photographic equipment
- Use photographic equipment
- Sector: Motion picture, video and television programme production, sound recording and music publishing activities | Creative, arts and entertainment activities
- Digitally edited photos to enhance appearance.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
Sales Assistant
HIG KOMPLEKS
08.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
Education
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent -
SEKOLAH MENENGAH KEBANGSAAN MAHSURI
Skills
- Apply foreign languages in hospitality
- Apply strategic thinking
- Basic math skill
- Carry out active selling
- Check deliveries on receipt
- Comply with food safety and hygiene
- Create digital images
- Define technical requirements
- Determine image composition
- Devise special promotions
- Document project progress
- Educate customers on coffee varieties
- Educate customers on tea varieties
- Ensure regular maintenance of kitchen equipment
- Ensure stock storage safety
- Examine merchandise
- Excellent customer service
- Execute opening and closing procedures
- Friendly and positive attitude
- Handle customer complaints
- Handle glassware
- Handover the service area
- Identify customer's needs
- License photo usage
- Maintain photographic equipment
- Maintain store cleanliness
- Maximise sales revenues
- Operate a camera
- Order products
- Order supplies
- Organise product display
- Prepare hot drinks
- Prepare personal work environment
- Prepare specialised coffee
- Present drinks menu
- Process payments
- Select auxiliary equipment for photographic work
- Select photographic equipment
- Select photos
- Serve beverages
- Set up cameras
- Set up photographic equipment
- Set up the coffee area
- Take food and beverage orders from customers
- Take payments for bills
- Test photographic equipment
- Upsell products
- Use photographic equipment
- Work according to recipe
Certification
MALAYSIAN CERTIFICATE OF EDUCATION
Personal Information
- Date of Birth: 11/11/03
- Gender: Male
Driverlicense - Type
- B2
- D
Additional Information
- HIG KOMPLEKS : Puan Mushitah (6019-449-9927)
- Starbucks : Puan Lina (6011-1296-8884)
- Picture Me Studio : Puan Nisa (6013-623-4806)
Timeline
Sales Assistant
HIG KOMPLEKS
08.2024 - Current
Photographer
Picture Me Studio
02.2024 - 04.2024
Barista
Starbucks
04.2023 - 05.2023
Sales Assistant
HIG KOMPLEKS
11.2022 - 01.2023
MALAYSIAN CERTIFICATE OF EDUCATION
SIJIL UJIAN LISAN BAHASA MELAYU
SIJIL UJIAN LISAN BAHASA INGGERIS
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent -
SEKOLAH MENENGAH KEBANGSAAN MAHSURI
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