Nur Farahiin Binti Mohd Zainal
Sales Assistant
Johor Bahru
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Fashion Associate
Calvin Klein
06.2022 - Current
- Provided exceptional customer service in a fast paced enviroment, assisting an average of 100+ customers per shift.
- Recommended, selected and located merchandise for customers, engaging politely to establish product needs and wants.
- Fostered a welcoming environment that encouraged customer loyalty through friendly interactions.
- Maintaned visual merchandising standards, replenish stock and ensured a clean, organized sales floor.
- Operated POS system efficiently handling cash, credit card payments and return with accuracy.
- Handled customer complaints calmly and effectively.
- Managed inventory and ensured proper stock levels for high-demand products.
- Involved in the stock take process ensuring that all products were accurately count.
Sales Associate
Padini Concept Store
12.2017 - 05.2022
- Solved customer challenges by offering relevant products and services.
- Receiving stock, checking the inventory and preparing it for display at selling floor follow VM guidelines.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to achieve monthly sales targets.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Proficient in using SAP MM module for inventory management, purchasing and stock movement transactions.
- Part of my responsbilities preparing monthly duty roster.
- Assisted in training new staff members on company policies, product information for their knowledge.
Sales Assistant
Hi Style
01.2016 - 12.2016
- Increased sales by building strong customer relationships and providing excellent service.
- Fielded customer questions to share information about products, availability, and pricing
Sales Assistant
Factory Outlet Store
02.2015 - 06.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Education
Secondary Education
Sekolah Menengah Taman Desa Skudai
12-2014
Skills
Customer Service
Fast Learner
Sales Skills
Teamwork
Time Management
Timeline
Fashion Associate
Calvin Klein
06.2022 - Current
Sales Associate
Padini Concept Store
12.2017 - 05.2022
Sales Assistant
Hi Style
01.2016 - 12.2016
Sales Assistant
Factory Outlet Store
02.2015 - 06.2015
Secondary Education
Sekolah Menengah Taman Desa Skudai
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