MUHAMMAD SAIFUL FAKHRI BIN AMIROL RAHIZAM
Mont Kiara
Summary
Friendly, reliable, and organized individual with experience in customer service and administrative support, seeking to contribute as a Receptionist at an International Tuition Center. Committed to maintaining smooth front-desk operations, assisting students and parents, and creating a welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Team Project Coordinator & Animator
AQWISE
Shah Alam
03.2024 - 07.2024
- Collaborated with a diverse team to meet project goals and deadlines in animation development.
- Facilitated team discussions, delegated tasks, and maintained clear records of progress.
- Strengthened organizational, time management, and digital communication skills.
- Adapted to fast-changing requirements—transferable to managing a busy tuition center front desk.
Reception and Guest Service Assistant
Melting Pot Café Concorde
Shah Alam
04.2022 - 07.2022
- Greeted and attended to customers at the reception area, ensuring a welcoming and efficient experience.
- Handled guest inquiries with professionalism and resolved issues promptly.
- Managed reservations and front-desk logistics, demonstrating reliability and attention to detail.
- Built strong communication skills and the ability to multitask in a dynamic environment.
Education
Diploma - Game Design and Animation
Management & Science University (MSU)
Skills
- Excellent interpersonal and communication skills
- Customer service and front-desk support
- Organizational and multitasking abilities
- Microsoft Office Suite
- Basic clerical software
- Email communication
- Fast learner
- Positive attitude
- Team coordination
- Digital communication
References
- Siti Nor Katijah, Management and Science University, +60 13-218 4787
- Wahyuni Ahmad, Management and Science University, +60 16-338 4079
- Eza Shafena, AQWISE, +60 19-322 1873
Awards And Competitions
- Winner, 2D Animation Competition 'Edi Mubarak', MSU
- Champion, Character Design Competition – Todak Visit, MSU
Timeline
Team Project Coordinator & Animator
AQWISE
03.2024 - 07.2024
Reception and Guest Service Assistant
Melting Pot Café Concorde
04.2022 - 07.2022
Diploma - Game Design and Animation
Management & Science University (MSU)
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