MUHAMMAD RAHIMI
MANAGER
Hulu Langat, Selangor
Summary
- Dynamic professional with a proven track record at Secret Recipe Food, enhancing customer satisfaction and streamlining operations. Skilled in customer service and store cleaning, I excel in motivating teams and improving performance. Demonstrated ability to increase efficiency and foster a positive shopping environment, showcasing reliability and a professional appearance.
- Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
- Skilled Welder Helper with experience operating equipment, cleaning work sites and running errands. Hardworking professional proficient in completing welding support work with little oversight to accomplish tasks. Hardworking [Job Title] offering [Number]+ years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products, and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals.
Overview
2025
2025
years of professional experience
2
2
Languages
Work History
Retail Worker
Secret Recipe Food
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Manager
FNB
07.2020 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
Welder Helper
KIDAL.
08.2024 - 01.2025
- Maintained equipment in good working order.
- Chipped off excess weld, slag, and spatter using hand tools.
- Kept positive attitude focused on learning new processes and techniques.
- Enhanced weld quality by assisting in the preparation of materials and equipment for welding projects.
- Prepared welding equipment to perform advanced welding work.
- Demonstrated adaptability by quickly learning new processes, techniques, or equipment as required for different projects or assignments.
Education
High School Diploma -
SEKOLAH MENENGAH KEBANGSAAN ABDUL JALIL
Hulu Langat, Selangor, Malaysia 04.2001 -
Skills
- Customer assistance
- Store cleaning
- Patience and empathy
- Customer service
- Order processing
- Reliability and punctuality
- Cash handling accuracy
- Professional appearance
- Shipment receiving
Timeline
Welder Helper
KIDAL.
08.2024 - 01.2025
Manager
FNB
07.2020 - 05.2024
High School Diploma -
SEKOLAH MENENGAH KEBANGSAAN ABDUL JALIL
04.2001 -
Retail Worker
Secret Recipe Food
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