MUHAMMAD NAIM BIN ABDULLAH
Sepang
Summary
Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully reduce costs, streamline operations and increase productivity. As a branch of management, operations management involves supervising the entire production timeline, from input to finished product or service. One of the primary roles of operations manager is to optimize day-to-day activities and streamline workflows to enhance profitability.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Supervisor
JUTA CRISTAL
Putrajaya, Wilayah Persekutuan
08.2013 - 08.2014
- Identified issues, analyzed information and provided solutions to problem
- Resolve customer inquiries and problem using effective communication and provide step-by-step solution
- To install, repair, trouble shoot, maintain and service all electrical and electronic systems.
- Supervise the site working progress
Technician
Alam Bersih
08.2014 - 08.2015
- Monitors all parts and devices used on each service call to maintain proper documentation and enable stock replacement
- Surveying buildings and repair mechanical systems
- Performing maintenance of electrical systems
Chargeman
MADANI SDN BHD
08.2015 - 04.2016
- Handle complaints with calm, clear communication and problem solving
- Explores and creates new ways to solve problems with processes, technology or team members to improve overall efficiency
- Demonstrates consistent hard work and dedication to achieving results and improving operations
Facility Manager
Alam Bersih
04.2016 - 01.2018
- Managed daily communication with maintenance contractors and service providers, acting as primary site contact
- Coordinated with on-site managers, liaison officers and other external agencies regarding safety and preventive maintenance
- Planned maintenance activities according to budget limits, building use requirements and operational requirements
- Ensure all building facilities adhere to proper safety standards and cleaning procedures
Operation Manager
Maintanance Alam Bersih
01.2018 - 01.2024
- Responsible for all operations on the site
- Helping organizational processes remain compliant with the law
- Improve operational management systems, processes and best practices
- Ensure all operations are carried out in an appropriate and cost effective manner
- Exceed team goals by collaborating with staff to share and implement customer service initiatives.
Supervisor
FESMA SDN BHD
01.2024 - 04.2025
- Identified issues, analyzed information and provided solutions to problem
- Resolve customer inquiries and problem using effective communication and provide step-by-step solution
- To install, repair, trouble shoot, maintain and service all electrical and electronic systems.
- Supervise the site working progress
Education
Certified Chargeman Certificate - electrical engineering technology
INSTITUT KEMAHIRAN MARA
07.2010 - 01.2013
Personal Information
- Place of Birth: Hospital Kuala Lumpur
- Date of Birth: 10/24/87
- Gender: Male
- Nationality: Malaysia
- Driving License: B2 D
- Marital Status: Married
Timeline
Supervisor
FESMA SDN BHD
01.2024 - 04.2025
Operation Manager
Maintanance Alam Bersih
01.2018 - 01.2024
Facility Manager
Alam Bersih
04.2016 - 01.2018
Chargeman
MADANI SDN BHD
08.2015 - 04.2016
Technician
Alam Bersih
08.2014 - 08.2015
Supervisor
JUTA CRISTAL
08.2013 - 08.2014
Certified Chargeman Certificate - electrical engineering technology
INSTITUT KEMAHIRAN MARA
07.2010 - 01.2013
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