MUHAMMAD NAIM BIN ABDULLAH
Sepang
Summary
Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully reduce costs, streamline operations and increase productivity. As a branch of management, operations management involves supervising the entire production timeline, from input to finished product or service. One of the primary roles of operations manager is to optimize day-to-day activities and streamline workflows to enhance profitability.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Supervisor
JUTA CRISTAL
Putrajaya, Wilayah Persekutuan
2013.08 - 2014.08
- Identified issues, analyzed information and provided solutions to problem
- Resolve customer inquiries and problem using effective communication and provide step-by-step solution
- To install, repair, trouble shoot, maintain and service all electrical and electronic systems.
- Supervise the site working progress
Technician
Alam Bersih
2014.08 - 2015.08
- Monitors all parts and devices used on each service call to maintain proper documentation and enable stock replacement
- Surveying buildings and repair mechanical systems
- Performing maintenance of electrical systems
Chargeman
MADANI SDN BHD
2015.08 - 2016.04
- Handle complaints with calm, clear communication and problem solving
- Explores and creates new ways to solve problems with processes, technology or team members to improve overall efficiency
- Demonstrates consistent hard work and dedication to achieving results and improving operations
Facility Manager
Alam Bersih
2016.04 - 2018.01
- Managed daily communication with maintenance contractors and service providers, acting as primary site contact
- Coordinated with on-site managers, liaison officers and other external agencies regarding safety and preventive maintenance
- Planned maintenance activities according to budget limits, building use requirements and operational requirements
- Ensure all building facilities adhere to proper safety standards and cleaning procedures
Operation Manager
Maintanance Alam Bersih
2018.01 - 2024.01
- Responsible for all operations on the site
- Helping organizational processes remain compliant with the law
- Improve operational management systems, processes and best practices
- Ensure all operations are carried out in an appropriate and cost effective manner
- Exceed team goals by collaborating with staff to share and implement customer service initiatives.
Supervisor
FESMA SDN BHD
2024.01 - 2025.04
- Identified issues, analyzed information and provided solutions to problem
- Resolve customer inquiries and problem using effective communication and provide step-by-step solution
- To install, repair, trouble shoot, maintain and service all electrical and electronic systems.
- Supervise the site working progress
Education
Certified Chargeman Certificate - electrical engineering technology
INSTITUT KEMAHIRAN MARA
2010.07 - 2013.01
Personal Information
- Place of Birth: Hospital Kuala Lumpur
- Date of Birth: 10/24/87
- Gender: Male
- Nationality: Malaysia
- Driving License: B2 D
- Marital Status: Married
Timeline
Supervisor
FESMA SDN BHD
2024.01 - 2025.04
Operation Manager
Maintanance Alam Bersih
2018.01 - 2024.01
Facility Manager
Alam Bersih
2016.04 - 2018.01
Chargeman
MADANI SDN BHD
2015.08 - 2016.04
Technician
Alam Bersih
2014.08 - 2015.08
Supervisor
JUTA CRISTAL
2013.08 - 2014.08
Certified Chargeman Certificate - electrical engineering technology
INSTITUT KEMAHIRAN MARA
2010.07 - 2013.01