Kamstrup Metertool HCW
MUHAMMAD LUTHFIL HADI BIN ABD RAZAK
Engineering
Kuala Lumpur,14
Summary
Experienced Technical Support Engineer skilled in leveraging internal and external relationships to effectively handle complex challenges. Collaborates with vendors, colleagues, and external sources to improve ticket response capabilities. Integrates personal expertise and professional connections to deliver top-notch support quality.
Overview
2025
2025
years of professional experience
14
14
years of post-secondary education
Work History
Product Technical Support Engineer
Vector R Asia Sdn Bhd
1 2023 - Current
- Provide technical support on site for T&C activities in accordance with established policy, procedure and operating procedures
- Learning new product and provide product training to other officemate and installer
- Rectify technical issue of product by referring to data sheet and technical information sheet and provide resolution on site
- Develop the necessary work procedures and provide or co-ordinate the training for installer and officemate
- Provide engineering support and any other duties / job as assigned by the Superior from time to time
- Search and study new product that are compatible to combine with existing product on store
- Prepared and testing the product before delivered to customer, to ensure the product are in good condition
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
IMPORT BREAKDOWN PLANNER
MASkargo SDN BHD
01.2022 - Current
- Planning the import breakdown of Foreign Carrier/FOCA and MAS/MH cargo
- Supervise and control the general worker and clerk in MASkargo import breakdown warehouse
- Working following shift hour scheduled
- Communicate with agent and representative of other airlines about the condition of their cargo
- Received basic training of MASkargo warehouse system: LMS system and CWIS system
- Received basic training to use scanner
ULD DEPARTMENT INTERNHIP TRAINEE
MASkargo Sdn Bhd
01.2022 - Current
- Assisting Senior Executive in retrieve pallets in KLIA
- Update project that been given by the supervisor
- Evaluate and update the work instruction
- Prepare details on lease pallets in Microsoft Excel form
- Give suggestion improvement that can be made to improve ULD Department activity
Trainee for Layup Composites
Composite Technology Research Malaysia (CTRM) Aero Composites
01.2018 - Current
- Layup composites to make basic structure of aileron and cowling of an aircraft
- Learn the technique to layup composites
- Working following the shift hour: 5 days Morning shift-5 days night shift
Education
Bachelor of Aircraft Engineering Technology - Mechanical
University of Kuala Lumpur MIAT
01.2019 - 01.2022
Diploma of Engineering Technology - Aeroplane Maintenance
University of Kuala Lumpur MIAT
01.2015 - 01.2018
SPM - undefined
Sekolah Menengah Sains Tuanku Jaafar
01.2010 - 01.2014
PMR - undefined
Sekolah Menengah Sains Tuanku Jaafar
01.2010 - 01.2014
Skills
Technical Support
Accomplishments
- 2023, Complete registration as engineer in Board of Engineering Malaysia (BEM).
- 2023, Official Technical Engineer at Vector R Asia Sdn Bhd.
References
- Wan Mohd Saiful Bairi bin Wan Kamaruzaman, Manager of Technical Engineer, saiful@vectorrasia.com, 018-788 9033
- Abu Bakar Kassim, Manager of Outstation Operations & ULD Management, abubakar.kassin@malaysiaairlines.com, 019-383 2258
- Mohd Shahidi Alias, Lecturer/Coordinator of UNIKL Miat, mohdshahidialias@gmail.com, 01133523500
Software
MBCONF
BELIMO PC Tool
Kamstrup Logview HCW
Kamstrup YABE Bacnet Tester
Kamstrup Modbus Tester
CAS Modbus
Intesis MAPS
Timeline
IMPORT BREAKDOWN PLANNER
MASkargo SDN BHD
01.2022 - Current
ULD DEPARTMENT INTERNHIP TRAINEE
MASkargo Sdn Bhd
01.2022 - Current
Bachelor of Aircraft Engineering Technology - Mechanical
University of Kuala Lumpur MIAT
01.2019 - 01.2022
Trainee for Layup Composites
Composite Technology Research Malaysia (CTRM) Aero Composites
01.2018 - Current
Diploma of Engineering Technology - Aeroplane Maintenance
University of Kuala Lumpur MIAT
01.2015 - 01.2018
SPM - undefined
Sekolah Menengah Sains Tuanku Jaafar
01.2010 - 01.2014
PMR - undefined
Sekolah Menengah Sains Tuanku Jaafar
01.2010 - 01.2014
Product Technical Support Engineer
Vector R Asia Sdn Bhd
1 2023 - Current
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