Muhammad Luqman Hashim Bin Mohd Hasni
Student
Kajang
Summary
Hospitality professional with track record of delivering top-tier service in busy dining settings. Adapt at juggling multiple tasks while maintaining high level of guest satisfaction. Reliable team player with focus on collaboration and adaptability to changing needs, ensuring smooth operations and positive dining experiences.
Overview
3
3
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Restaurant Waiter
PITBOY BBQ
08.2022 - 09.2022
- Provided exceptional customer service by promptly taking orders and ensuring timely delivery of food and beverages.
- Assisted in maintaining cleanliness and organization of dining areas, contributing to a welcoming atmosphere for guests.
- Collaborated with kitchen staff to ensure accurate order preparation, enhancing overall dining efficiency and experience.
- Effectively communicated menu specials and recommendations, increasing customer engagement and satisfaction during service.
- Participated in team meetings to discuss service strategies and improve operational workflows within the restaurant.
- Answered customers' questions, recommended items, and recorded order information.
Barista
Tealive
01.2020 - 04.2020
- Prepared high-quality beverages and food items according to established recipes, ensuring consistent taste and presentation.
- Maintained cleanliness and organization of the work area, contributing to a safe and efficient environment.
- Assisted customers in selecting menu items, providing exceptional service to enhance their overall experience.
- Operated espresso machines and other equipment efficiently, adhering to safety and quality standards.
- Monitored inventory levels, restocking supplies as needed to ensure uninterrupted service during peak hours.
- Handled cash and processed transactions accurately, maintaining a balanced register at all times.
- Participated in training new staff on beverage preparation and customer service protocols, fostering team development.
- Collaborated with team members to streamline daily operations, improving workflow and customer service speed.
Education
Degree - Accounting
Universiti Teknologi Mara
Diploma - Accounting Information System
Universiti Teknologi Mara
05.2023
Sijil Pelajaran Malaysia - undefined
SMK Bandar Baru Sungai Long
12.2019
Skills
Financial reporting
References
- Anis Najihah, Binti Radzuan Shah, 010-654 2804
- Muhammad Jeffrey Faiz, Bin Mislan, 016-728 7822
Certification
Program Upgrading Health
Additional Information
In my spare time, I enjoy playing football and hiking. Football allows me to develop teamwork, leadership, and strategic thinking skills, while hiking provides opportunities to build endurance, resilience, and an appreciation for nature.
Timeline
Summit of Mount Kinabalu
04-2025
Summit of Mount Baha, Ayam and Stong
09-2024
Restaurant Waiter
PITBOY BBQ
08.2022 - 09.2022
Webinar Kepimpinan
06-2022
Handle online podcast
04-2022
Sukan Program UITM Perak
10-2021
Program Upgrading Health
05-2021
Barista
Tealive
01.2020 - 04.2020
Diploma - Accounting Information System
Universiti Teknologi Mara
Sijil Pelajaran Malaysia - undefined
SMK Bandar Baru Sungai Long
Degree - Accounting
Universiti Teknologi Mara