Muhammad Khidhr
Enterprise Account Manager
Nilai
Summary
Successful at networking, prospecting and business development. Skilled at managing demanding accounts with organized approach and persuasive communication skills. Offering 9 years of experience working with various type of businesses.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Enterprise Account Manager
Esri Malaysia Sdn Bhd
Shah Alam, Selangor
08.2023 - Current
- Manage a portfolio of enterprise-level clients focusing on Local Government (DBKL, MBPP, MBSP, UPEN Selangor, MBPJ, MBK, MPS, MPHS) serving as the primary point of contact for all business needs, inquiries, and escalations.
- Develop and execute strategic account plans to expand customer relationships, drive revenue growth, and meet or exceed sales targets. Achieved sales of MYR 6.9M for FY 24.
- Collaborate with internal teams including Enterprise Consultants, technical support, and product specialists to ensure successful implementation of GIS solutions and services.
- Conduct regular business reviews with clients to assess satisfaction levels, identify opportunities for upselling or cross-selling, and address any concerns or challenges.
- Serve as a subject matter expert on Esri's software products, platform capabilities, and industry trends, providing consultative guidance to clients on how to maximize the value of th
eir GIS investments. - Stay abreast of market developments, competitor activities, and emerging technologies to inform strategic decision-making and maintain a competitive edge in the marketplace.
Business Development Executive
Alam Sekitar Malaysia Sdn Bhd
Shah Alam, Selangor, Malaysia
05.2021 - 07.2023
- Obtaining new customers and sell additional products or services to existing ones with the total of MYR14.2M for FY2023 and MYR5M for FY2022 (Latest Customer secured is TNBR Continous River Monitoring Station (Contract value of MYR0.5M), Air Selangor OACIS Project (Contract Value of MYR1.9M), Putrajaya Realtime Lake Monitoring Station (value of MYR2.6M) and AirSelangor HYDRA O&M (value of MYR4.3M).
- Involving heavily on establishing Key Account Management Dept and responsible to take care of Air Selangor, Syarikat Air Melaka Berhad, SATU, MADA, TNBR and Putrajaya Corp.
- Key person incharge for all Water Related Projects and assisted on preparing department annual Business Plan
Business Development Executive (Contract & Tender Management)
Pos Aviation Sdn. Bhd.
01.2017 - Current
- Acquire new customers and sell additional products or services to existing ones with total of MYR 14.6 Million for FY 20/21(Latest Customer secured is Royal Brunei Airlines (Est
- MYR 2Mln per annum) Sri Lankan Airlines (Est
- MYR 4.6Mln per annum) ,Starlux Airlines(Est
- MYR 2Mln per annum and the renewal of Passenger Boarding Bridge Ops at KLIA (Est
- MYR 6Mln per annum)
- Establishing Key Account Management Department for Commercial Division
- Responsible for Saudia Airlines, Flynas, Malindo Airways, UPS, Cathay Pacific, Air Hong Kong, Hainan Group, Lion Group, Air Mauritius, Air Astana, Starlux Airlines, Sri Lankan Airlines, Royal Brunei
- Key Person in Charge for Commercial for Pos Aviation Engineering Sdn Bhd and Singapore Airlines Engineering Company JV.
- Represented Commercial for system development for various system such as Resource Management system, e-AHAN & e-ATHA and GHESS system.
- Involving in DFTZ Digital Free Trade Zone Project as Key person for Commercial Division
- Preparing of Monthly Revenue Report and Board of Director report for Business Development Department
Procurement Officer
Sony EMCS Sdn. Bhd
01.2016 - 01.2017
- In charge for Metal parts and Screw for TV production worldwide
- Invent negotiation strategies and secure profitable deals
- Total sum of Savings Contribution & CDVA : RM 785,653.30 for FY 16 & FY 17 Model
- Requesting and maintaining RFQ, MDQ, MPQ and other purchasing related documents
- Coordinator for Mechanical parts Price Discrepancy
- Organize discussion with Engineer to improve and to get the best result in terms of quality and cost merit
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills
- Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantagous packages and cutting costs
IT Analyst
Getronics Technology Sdn. Bhd
06.2015 - 12.2015
- Incharge in Malaysia Airlines IT HelpDesk Team as assisting on resolving any IT software daily issue.
Internship (Marketing & Corp Comm / IT)
Sapura Acergy Sdn. Bhd.
02.2014 - 08.2014
- With extension of 3 months contract
- Assisted in the process of leasing contract expiry with HP for office equipments.
- Assisted in MarComm Department projects (Oil And Gas Exhibtion 2014)
Education
Bachelor of Technology Management - Hi-Tech Marketing
Technical University Malaysia Melaka
06.2012 - 05.2015
Skills
Customer Presentations
Contract Administration
Contract Negotiation
Paperwork Drafting (Word, Excel, PPT etc)
Rapport Building
Data Management
Social Media
https://www.linkedin.com/in/muhammadkhidhr-679823106
Timeline
Enterprise Account Manager
Esri Malaysia Sdn Bhd
08.2023 - Current
Business Development Executive
Alam Sekitar Malaysia Sdn Bhd
05.2021 - 07.2023
Business Development Executive (Contract & Tender Management)
Pos Aviation Sdn. Bhd.
01.2017 - Current
Procurement Officer
Sony EMCS Sdn. Bhd
01.2016 - 01.2017
IT Analyst
Getronics Technology Sdn. Bhd
06.2015 - 12.2015
Internship (Marketing & Corp Comm / IT)
Sapura Acergy Sdn. Bhd.
02.2014 - 08.2014
Bachelor of Technology Management - Hi-Tech Marketing
Technical University Malaysia Melaka
06.2012 - 05.2015