

Dedicated and analytical Business Analyst with a strong foundation in strategy, transformation, and data-driven decision-making. Currently supporting the Group Transformation Office at Maybank, assisting in M25+ strategic initiatives, governance, and regulatory reporting. Experience in program management, stakeholder engagement, and strategic problem-solving. Previously honed research and analytical skills as a Research Assistant at Universiti Kebangsaan Malaysia (UKM), focusing on consumer behavior and market dynamics. Interned at Khazanah Research Institute (KRI), conducting policy analysis and contributing to evidence-based recommendations. Passionate about leveraging data, strategy, and research to drive impactful decision-making and business transformation.
Skilled in formatting and editing with Microsoft Word
Experienced in creating PowerPoint presentations
Data analysis in Excel
Data visualization with Tableau
Figma interface design
Qualitative data analysis using NVIVO
Cross-functional collaboration
Prioritization and scheduling
Project facilitation
Vienna, Gan Xue Fen
Head of Strategy, Group Strategy & Innovation
vienna.gan@maybank.com, 017 407-0401