Muhammad Iqbal bin mohd rasif
KG BUKIT KAPAR
Summary
Warehouse Logistics Supervisor supporting fast-paced shipment and inventory-focused environments. Brings inventory, store administration, warehouse cleanliness, and customer service skills that help keep daily work organized, accurate, and moving on schedule. Well suited to coordinating front-line tasks, maintaining clear standards, and supporting steady warehouse flow in busy operations.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Supervisor
NINJAVAN
01.2022 - Current
- Supervised daily operations, ensuring timely and efficient delivery of packages.
- Oversaw daily operations, ensuring compliance with safety standards and operational guidelines.
- Coordinated workflow among team members to optimize productivity and service quality.
- Coordinated workflow between departments to enhance production efficiency and reduce downtime.
- Implemented process improvements, resulting in reduced operational delays and increased efficiency.
- Developed training programs for new staff, enhancing onboarding experience and performance.
Team Leader
NINJAVAN
01.2021 - 12.2022
- Led cross-functional teams to enhance operational efficiency and streamline workflow processes.
- Implemented process improvements that reduced delivery times and increased customer satisfaction rates.
- Coordinated logistics operations, ensuring timely dispatch and accurate inventory management.
- Developed training programs to mentor new team members, improving onboarding effectiveness.
Service staff
Pizzahut ,setia alam
03.2018 - Current
- Working as service crew, providing information to the customer, handling food product and keeping the store maintained clean and neat.
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment and tools efficiently to support food preparation and quality standards.
- Maintained cleanliness and organization of work areas, adhering to health and safety regulations.
Staff
7 eleven,setia alam
11.2017 - 03.2018
- Working in retail store, responsible for maintaining the store's clean and organized appearance, restocking items and becoming a cashier that helps to expedite the purchasing process, making it as quick and seamless as possible
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Trained new staff members on operational procedures and customer engagement strategies.
Education
Diploma Of science - mathematics
Universiti Pendidikan Sultan Idris
01-2020
Peperiksaan menengah rendah - PURE SCIENCE
Sekolah Menengah Seksyen 16
SHAH ALAM01-2015
Skills
Microsoft Office
Microsoft excel
Customer service
Cash handling
POS operation
Store opening & closing
Inventory control
Merchandising standards
Team supervision
Incident reporting
Timeline
Supervisor
NINJAVAN
01.2022 - Current
Team Leader
NINJAVAN
01.2021 - 12.2022
Service staff
Pizzahut ,setia alam
03.2018 - Current
Staff
7 eleven,setia alam
11.2017 - 03.2018
Diploma Of science - mathematics
Universiti Pendidikan Sultan Idris
Peperiksaan menengah rendah - PURE SCIENCE
Sekolah Menengah Seksyen 16