Hi, I’m
MUHAMMAD IKHWAN BIN IDRIS
Mystep
Klang,10
Summary
Dedicated professional with a proven record of meeting organizational needs through consistent and efficient practices. Recognized for exceptional adaptability and ability to thrive under pressure, enhancing the company’s brand. Demonstrates a strong work ethic and interpersonal skills, excelling in collaborative environments while also mastering new skills independently. Committed to delivering high-quality results and pursuing continuous professional development.
Overview
11
years of professional experience
Work History
Jabatan Perangkaan MalaysiaShah Alam
PEKERJA SAMBILAN HARIAN(PSH)/MYSTEP
02.2018 - Current
Job overview
- Executed data collection activities related to macroeconomics, trade, demographics, labor force and environment.
- Enhanced proficiency in collecting comprehensive data sets in economics, commerce, population analytics, workforce statistics and environmental metrics.
- Delivered high-quality results to support national development and administration management.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Updated and maintained databases with current information.
Hospital Shah AlamShah Alam
Telephonist
07.2017 - 12.2017
Job overview
- Greeted visitors or callers to handle inquiries or direct to appropriate persons.
- Alerted staff of emergency information and general announcements using the PA system.
- Handled incoming and outgoing calls according to standard operating procedures.
- Answered incoming calls, determined the purpose of callers, and forwarded calls to appropriate personnel or departments.
Jabatan Perangkaan MalaysiaShah Alam
PEKERJA SAMBILAN HARIAN(PSH)
01.2014 - 06.2017
Job overview
- Executed data collection activities related to macroeconomics, trade, demographics, labor force and environment.
- Enhanced proficiency in collecting comprehensive data sets in economics, commerce, population analytics, workforce statistics and environmental metrics.
- Delivered high-quality results to support national development and administration management.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Updated and maintained databases with current information.
Syarikat Pustaka ChiewSungai Besar
Sales Assistant
01.2007 - 07.2007
Job overview
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- I worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Universi Teknologi Mara(UiTM)Shah Alam
M.D. from Educational Leadership And Management
01.2022
Universi Malaysia SarawakKota Samarahan
Bachelor's Degree With Honors from Social Work Studies
01.2012
Skills
- Filing
- Management
- Communications
- Computer Literacy
- Time management
- Teamwork and collaboration
- Flexible and adaptable
- Google drive
- Task prioritization
References
- Encik Mohd Fakhrul Radzi Bin Faizul, Jabatan Perangkaan Malaysia Negeri Selangor, 03-5515 0278, fakhrul.radzi@dosm.gov.my
- Dr. Norazah Abdul Aziz, UiTM Puncak Alam, 03-32584939, norazahaa@uitm.edu.my
Languages
- Bahasa Malaysian
- English
Languages
Malay
First Language
English
Intermediate (B1)
B1
Timeline
PEKERJA SAMBILAN HARIAN(PSH)/MYSTEP
Jabatan Perangkaan Malaysia
02.2018 - Current
Telephonist
Hospital Shah Alam
07.2017 - 12.2017
PEKERJA SAMBILAN HARIAN(PSH)
Jabatan Perangkaan Malaysia
01.2014 - 06.2017
Sales Assistant
Syarikat Pustaka Chiew
01.2007 - 07.2007
Universi Teknologi Mara(UiTM)
M.D. from Educational Leadership And Management
Universi Malaysia Sarawak
Bachelor's Degree With Honors from Social Work Studies
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