Sports and Fitness
Muhammad Hisham
Bachelor Of Science (Hons) Business Management
Gelugor, Penang
Summary
Ambitious business management student skilled in leadership, problem-solving, and effective communication. Passionate about driving organizational success through strategic thinking and adaptability. Ready to contribute fresh ideas, foster collaboration, and deliver results in a dynamic workplace.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Cashier/Teller
N.J. Forex Sdn Bhd
01.2023 - Current
- Managed daily operations and customer transactions at money exchange
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Provided exceptional service and resolved customer inquiries efficiently
- Acted as a runner, ensuring smooth operations while balancing academic commitments
Industrial Trainee
DHL Supply Chain
01.2025 - 05.2025
- Conducted thorough quality inspections of finished products, ensuring adherence to company standards and customer satisfaction.
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Managed documentation related to standard operating procedures, ensuring accurate record keeping and easy access for employees.
Entrepreneur/E-commerce seller
Shopee
01.2022 - 09.2023
- Managed online store on Shopee
- Handled product listings, marketing, and customer support
- Optimized sales strategies for increased performance
Young Entrepreneur Program in High School
SMK St. Xavier's Institution
01.2018 - 11.2018
- Anticipated in the Young Entrepreneurship Program in high school, competing against other schools in Penang.
- Developed innovative products and implemented strategies to attract and engage customers effectively.
- Collaborated with teammates to plan, market, and sell products in a competitive environment, fostering creativity and teamwork.
- Gained hands-on experience in business operations, customer engagement, and problem-solving under real-world conditions.
Education
Bachelor of Science - Business Management
University of Salford Manchester
01.2023 - Current
Diploma - Business Studies
DISTED College
05.2020 - 2022.12
Sijil Pelajaran Malaysia - Malaysian Certificate of Education
St. Xavier's Institution Penang
01.2015 - 2019.12
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- ID Verification
- Cash Handling
- Customer Service
- Time Management and Prioritization
- Adaptability and Flexibility
- Photo/Video Editing
- Inventory Management
- Microsoft Office Suite (Word, Excel, PowerPoint)
Accomplishments
- Successful completion of SPM and Diploma in Business Studies.
- Certified Librarian in St. Xavier's Institution.
- Certified 'Lans Korporal' (Corporal Lance) in Kadet Remaja.
- Competed in various athletic events.
Interests
Badminton
Exploring
Gaming
Timeline
Industrial Trainee
DHL Supply Chain
01.2025 - 05.2025
Cashier/Teller
N.J. Forex Sdn Bhd
01.2023 - Current
Bachelor of Science - Business Management
University of Salford Manchester
01.2023 - Current
Entrepreneur/E-commerce seller
Shopee
01.2022 - 09.2023
Diploma - Business Studies
DISTED College
05.2020 - 2022.12
Young Entrepreneur Program in High School
SMK St. Xavier's Institution
01.2018 - 11.2018
Sijil Pelajaran Malaysia - Malaysian Certificate of Education
St. Xavier's Institution Penang
01.2015 - 2019.12
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