MUHAMMAD HAZIQ LUQMAN BIN MOHD HAZ JIHADY
Supervisor In Restaurant
Shah Alam
Summary
Dynamic and dedicated restaurant management professional with extensive experience in food production and process optimization, eager to leverage expertise in a challenging new role. Proven track record in daily planning and operations, along with a strong commitment to staff training and development. Recognized for exceptional problem-solving abilities and a customer-centric approach, consistently delivering the highest level of service while fostering a positive work environment. Well-versed in food safety and sanitation protocols, prepared to contribute to a progressive team focused on excellence.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Supervisor of Restaurant
Mameen Celup Tepung Selambak
04.2025 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully trained, and supervised staff.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
- Streamlined operations, adopting new scheduling system to ensure optimal staffing levels.
- Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
- Oversaw food preparation and monitored safety protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
Diploma Kemahiran Malaysia - Food Production-Processing
Kolej Pertanian Malaysia
Kedah01-2025
Sijil Kemahiran Malaysia - Food Production-Processing
Kolej Pertanian Malaysia
Kedah2023
Sijil Pelajaran Malaysia -
Sekolah Menengah Kebangsaan Jalan Kebun
2020
Skills
Basic Microsoft Skill - Good
Canva - Good
Food service background
Kitchen equipment operation and maintenance
Customer service best practices
Labor and food cost control
Staff supervision
Teamwork and collaboration
Team leadership
Quality control
References
1. Puan Tarahirah , 013-6111502 , Director, Mameen Celup Tepung Selambak, Shah Alam
2. Puan Safanah, Binti Hassan, +6012 – 5395065, Kolej Pertanian Malaysia, Bukit Tangga, 06050, Bukit Kayu Hitam, Kedah
STRENGTH
- Able to work in group and individual environment
- Eager to learn new thing
- Computer literate
- Independent, responsible, helpful, friendly and hardworking person.
Timeline
Supervisor of Restaurant
Mameen Celup Tepung Selambak
04.2025 - Current
Diploma Kemahiran Malaysia - Food Production-Processing
Kolej Pertanian Malaysia
Sijil Kemahiran Malaysia - Food Production-Processing
Kolej Pertanian Malaysia
Sijil Pelajaran Malaysia -
Sekolah Menengah Kebangsaan Jalan Kebun