MUHAMMAD FARIS BIN KASSIM
Jingles Pet Food
Sungai Buloh
4
years of professional experience
2
Languages
Dedicated Retail Professional experienced in delivering exceptional customer service and fostering welcoming store environments. Achieved enhanced customer satisfaction through effective communication and problem-solving skills, alongside proficiency in inventory management and point-of-sale systems. Focused on continuous learning and overcoming challenges to drive operational efficiency.
Work History
Retail Assistant
2 Years- Skilled at working independently and collaboratively in a team environment.
- Managed inventory control processes to minimize stock discrepancies and optimize product availability.
- Analyzed sales reports to identify trends and adjust merchandising strategies accordingly.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Sales Team
7 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Store Assistant
11 Months- Processed customer transactions accurately and efficiently to enhance shopping experience.
- Maintained inventory levels through regular stock checks and restocking efforts.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Education
Skills
Cash register operation
Customer service
Point of Sale Management
Time management capabilities
Problem Solving
Customer support
Strategic Planning
Patience and empathy
LANGUAGES
Malay (Fluent)
English (Not fluent but can hold a basic conversation)
Timeline
Retail Assistant
Jingles Pet Food
06.2024 - 06.2026Read More
Sales Team
JOMPHONE EMPIRE
08.2023 - 03.2024Read More
Store Assistant
7 Eleven
07.2022 - 06.2023Read More
Smk Bandar Baru
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Sk Sungai Pelong
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