Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Timeline
Generic
Muhammad Faiz bin Mahazir

Muhammad Faiz bin Mahazir

Café Operations Assistant
Kangar

Summary

I am a dedicated and versatile professional with a comprehensive skill set spanning digital marketing, project management, system administration, and networking. Equipped with a proven ability to execute and manage projects while consistently achieving impactful results. Adept at troubleshooting complex technical issues and developing innovative solutions to drive operational efficiency. I am seeking a challenging role where I can leverage my diverse expertise to deliver measurable value and drive business growth.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Chairman

Persatuan Rekreasi Bukit Jernih
01.2025 - Current
  • Reviewing and ensuring the association is regulated under all relevant laws and actively involved in environmental awareness campaigns
  • Represented organization at industry conferences and events.
  • Exploring and developing business opportunity for the members of association
  • Played a key role as a facilitator or speaker for teambuilding program
  • Conducting meeting and keep track on job progress to ensure it is in-line with association’s vision
  • Led strategic initiatives to enhance community engagement and foster collaboration among diverse groups, driving organizational growth.
  • Developed and implemented governance policies that improved operational efficiency and ensured compliance with regulatory standards.
  • Established key partnerships with local organizations to advance shared goals and enhance service delivery across the community.

Cafe Assistant

Ngopi Sdn Bhd
04.2024 - Current
  • Provided exceptional customer service by accurately processing orders, resulting in enhanced customer satisfaction and loyalty.
  • Maintained cleanliness and organization of café areas, ensuring compliance with health and safety standards.
  • Assisted in inventory management by restocking supplies and tracking product levels, facilitating efficient operations.
  • Supported team members during peak hours by efficiently managing multiple tasks, improving overall service speed.
  • Prepared and served high-quality beverages and food items, contributing to a positive dining experience for customers.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Promoted a positive work environment through clear communication and teamwork among staff members.

Real Estate Negotiator

The Roof Realty Sdn. Bhd.
01.2021 - Current
  • Negotiated property sales and leases, ensuring favorable terms for clients while enhancing client satisfaction and retention.
  • Managed client relationships through regular communication, resulting in increased referrals and repeat business opportunities.
  • Prepared detailed property presentations and marketing materials, effectively showcasing properties to potential buyers and investors.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Generated leads for sales and rental properties through cold calls and referrals.

Admin (Helpdesk)

UniSetia
08.2022 - 12.2022
  • Monitoring and facilitate daily operation
  • Preparing reports on daily task given to be submitted to the manager
  • Managing and sorting documents
  • Communicating and arranging schedule between general workers and supervisor
  • Reporting the overall operations of company performance to managers and supervisors.

Business Development Executive

Imperia Asia
07.2020 - 08.2020
  • Managed and supervised stock inventory across multiple locations, including Indonesia and Malaysia, ensuring optimal stock levels and timely replenishment
  • Developing strategies on how to increase collection with team leaders
  • Providing reports for the head of department
  • Demonstrated strong, problem-solving abilities with a keen eye for identifying issues and implementing effective solutions.

MSPO Consultant

Thalhah Consultance
01.2020 - 05.2020
  • Supervised 6 estates in getting MSPO certificates.
  • Actively participated in and contributed to the auditing process, ensuring accuracy, compliance, and integrity in financial assessments.
  • Engaged in direct, face-to-face communication with estate managers and workers to provide comprehensive consultation and guidance on MSPO policy compliance, fostering a collaborative approach to sustainability initiatives within the organization
  • Played an active role in marketing our services, contributing to brand awareness, client acquisition, and revenue growth through strategic marketing initiatives

Education

Diploma - Perbankan Islam

Politeknik Ungku Omar

SPM - undefined

Maktab Rendah Sains MARA
01.2012

Skills

  • Online marketing strategies
  • Project coordination
  • System Administration
  • Networking
  • Problem-solving
  • Strategic planning
  • Market analysis
  • Adaptability and flexibility
  • Self motivation
  • Reliability

Extra-Curricular Activities

Participated in various environmental conservation and awareness activities organized by the NGO Nature Club. Avid participant in Futsal, Rugby, Hiking, Swimming, and Gym. Held a position in University’s Faculty Council.

Timeline

Chairman

Persatuan Rekreasi Bukit Jernih
01.2025 - Current

Cafe Assistant

Ngopi Sdn Bhd
04.2024 - Current

Admin (Helpdesk)

UniSetia
08.2022 - 12.2022

Real Estate Negotiator

The Roof Realty Sdn. Bhd.
01.2021 - Current

Business Development Executive

Imperia Asia
07.2020 - 08.2020

MSPO Consultant

Thalhah Consultance
01.2020 - 05.2020

SPM - undefined

Maktab Rendah Sains MARA

Diploma - Perbankan Islam

Politeknik Ungku Omar
Muhammad Faiz bin MahazirCafé Operations Assistant