Muhammad Faiz bin Mahazir
Café Operations Assistant
Kangar
Summary
I am a dedicated and versatile professional with a comprehensive skill set spanning digital marketing, project management, system administration, and networking. Equipped with a proven ability to execute and manage projects while consistently achieving impactful results. Adept at troubleshooting complex technical issues and developing innovative solutions to drive operational efficiency. I am seeking a challenging role where I can leverage my diverse expertise to deliver measurable value and drive business growth.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Chairman
Persatuan Rekreasi Bukit Jernih
01.2025 - Current
- Reviewing and ensuring the association is regulated under all relevant laws and actively involved in environmental awareness campaigns
- Represented organization at industry conferences and events.
- Exploring and developing business opportunity for the members of association
- Played a key role as a facilitator or speaker for teambuilding program
- Conducting meeting and keep track on job progress to ensure it is in-line with association’s vision
- Led strategic initiatives to enhance community engagement and foster collaboration among diverse groups, driving organizational growth.
- Developed and implemented governance policies that improved operational efficiency and ensured compliance with regulatory standards.
- Established key partnerships with local organizations to advance shared goals and enhance service delivery across the community.
Cafe Assistant
Ngopi Sdn Bhd
04.2024 - Current
- Provided exceptional customer service by accurately processing orders, resulting in enhanced customer satisfaction and loyalty.
- Maintained cleanliness and organization of café areas, ensuring compliance with health and safety standards.
- Assisted in inventory management by restocking supplies and tracking product levels, facilitating efficient operations.
- Supported team members during peak hours by efficiently managing multiple tasks, improving overall service speed.
- Prepared and served high-quality beverages and food items, contributing to a positive dining experience for customers.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Promoted a positive work environment through clear communication and teamwork among staff members.
Real Estate Negotiator
The Roof Realty Sdn. Bhd.
01.2021 - Current
- Negotiated property sales and leases, ensuring favorable terms for clients while enhancing client satisfaction and retention.
- Managed client relationships through regular communication, resulting in increased referrals and repeat business opportunities.
- Prepared detailed property presentations and marketing materials, effectively showcasing properties to potential buyers and investors.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Generated leads for sales and rental properties through cold calls and referrals.
Admin (Helpdesk)
UniSetia
08.2022 - 12.2022
- Monitoring and facilitate daily operation
- Preparing reports on daily task given to be submitted to the manager
- Managing and sorting documents
- Communicating and arranging schedule between general workers and supervisor
- Reporting the overall operations of company performance to managers and supervisors.
Business Development Executive
Imperia Asia
07.2020 - 08.2020
- Managed and supervised stock inventory across multiple locations, including Indonesia and Malaysia, ensuring optimal stock levels and timely replenishment
- Developing strategies on how to increase collection with team leaders
- Providing reports for the head of department
- Demonstrated strong, problem-solving abilities with a keen eye for identifying issues and implementing effective solutions.
MSPO Consultant
Thalhah Consultance
01.2020 - 05.2020
- Supervised 6 estates in getting MSPO certificates.
- Actively participated in and contributed to the auditing process, ensuring accuracy, compliance, and integrity in financial assessments.
- Engaged in direct, face-to-face communication with estate managers and workers to provide comprehensive consultation and guidance on MSPO policy compliance, fostering a collaborative approach to sustainability initiatives within the organization
- Played an active role in marketing our services, contributing to brand awareness, client acquisition, and revenue growth through strategic marketing initiatives
Education
Diploma - Perbankan Islam
Politeknik Ungku Omar
SPM - undefined
Maktab Rendah Sains MARA
01.2012
Skills
- Online marketing strategies
- Project coordination
- System Administration
- Networking
- Problem-solving
- Strategic planning
- Market analysis
- Adaptability and flexibility
- Self motivation
- Reliability
Extra-Curricular Activities
Participated in various environmental conservation and awareness activities organized by the NGO Nature Club. Avid participant in Futsal, Rugby, Hiking, Swimming, and Gym. Held a position in University’s Faculty Council.
Timeline
Chairman
Persatuan Rekreasi Bukit Jernih
01.2025 - Current
Cafe Assistant
Ngopi Sdn Bhd
04.2024 - Current
Admin (Helpdesk)
UniSetia
08.2022 - 12.2022
Real Estate Negotiator
The Roof Realty Sdn. Bhd.
01.2021 - Current
Business Development Executive
Imperia Asia
07.2020 - 08.2020
MSPO Consultant
Thalhah Consultance
01.2020 - 05.2020
SPM - undefined
Maktab Rendah Sains MARA
Diploma - Perbankan Islam
Politeknik Ungku Omar