Summary
Overview
Work History
Education
Skills
PERSONAL PARTICULARS
Timeline
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Muhammad Fadzril Hakim Bin Suhaimi

Muhammad Fadzril Hakim Bin Suhaimi

IT Technician
Klang

Summary

Experienced with diagnosing and resolving technical problems to optimize system performance. Utilizes network management and hardware maintenance skills to ensure seamless operations. Knowledge of providing efficient support in fast-paced environments.

Overview

6
6
years of professional experience

Work History

IT Technician

99speedmart Sdn Bhd
12.2022 - Current
  • Installed and configured POS software and hardware at outlet.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Traveled to outlet to install, upgrade, service and troubleshoot POS software and hardware.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and cpu.


Packing operator

Ideal Quality SDN BHD
03.2020 - 11.2022
  • Kept production lines running smoothly and efficiently at all times.
  • Maintained a clean and organized work environment, optimizing productivity and minimizing errors.
  • Optimized workflow by regularly maintaining equipment, reducing downtime due to mechanical issues.

Computer Repair Technician and Customer Service

IT Gadget Store SDN BHD
07.2019 - 11.2019
  • Set up hardware and install.
  • Configure software and drivers.
  • Maintaining and repairing customer devices (e.g. computers, laptop and printer).
  • Provide pre-sales and post-sales technical advice and support about computer systems to customers.
  • Training 5 months

Education

Diploma - Information Technology, Networking

Polytechnic Seberang Perai
Pulau Pinang
12.2019

Skills

Desktop technical support

Hardware installation

Network troubleshooting

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PERSONAL PARTICULARS

  • Nationality: Malaysia
  • Place of Birth: Klang, Selangor
  • Religion: Islam
  • Race: Malay
  • Gender: Male
  • Marital Status: Married

Timeline

IT Technician

99speedmart Sdn Bhd
12.2022 - Current

Packing operator

Ideal Quality SDN BHD
03.2020 - 11.2022

Computer Repair Technician and Customer Service

IT Gadget Store SDN BHD
07.2019 - 11.2019

Diploma - Information Technology, Networking

Polytechnic Seberang Perai
Muhammad Fadzril Hakim Bin SuhaimiIT Technician