MUHAMMAD FADHIL
CATERING SUPERVISOR
Kuala Lumpur
Summary
Motivated and passionate Food & Beverage professional with experience in hotel and restaurant operations. Skilled in team leadership, daily operations, and customer service. Hardworking, responsible, and adaptable, with a strong ability to work well with others and handle new challenges. Seeking an opportunity to contribute my skills and grow professionally.
Overview
2
2
Languages
13
13
years of professional experience
Work History
CATERING SUPERVISOR
ZAI SERI GEMILANG
2023.01 - Current
- Coordinated catering setup, food preparation, service, and breakdown to meet event requirements.
- Supervised event operations and promptly resolved any service or operational issues.
- Ensured food quality and compliance with company SOPs, including food safety standards.
- Ensured equipment, utensils, and catering supplies were properly prepared and available before each event.
- Trained and guided catering staff to uphold service standards and foster effective teamwork.
TEAM LEADER
PULLMAN BANGSAR
2017.08 - 2020.09
- Supervised and coordinated daily hotel operations and team activities to ensure efficient service delivery.
- Assigned tasks and monitored staff performance to achieve operational goals.
- Ensured excellent guest service and handled guest requests and complaints professionally.
- Trained and supported team members while maintaining hotel SOPs and service standards.
- Collaborated with other departments to ensure smooth and efficient hotel operations.
F&B ASSISTANT
CITITEL MID VALLEY HOTEL
2014.02 - 2017.08
- Assisted with daily food and beverage service and operations.
- Provided friendly and efficient guest service, including taking orders and serving food and beverages.
- Maintained high standards of F&B service quality to ensure an excellent guest experience.
INDUSTRIAL TRAINING
CITITEL MID VALLEY HOTEL
2013.09 - 2013.12
- Perform training in three different outlet including restaurant, kitchen and banquet.
Education
Diploma - Hotel and Catering Management
Cybernetics International College of Technology
2013-03
Skills
- Food & beverage service
- Customer relations
- Inventory control
- Food safety & hygiene
- Event catering coordination
- Service quality monitoring
- Operational issue resolution
Timeline
CATERING SUPERVISOR
ZAI SERI GEMILANG
2023.01 - Current
TEAM LEADER
PULLMAN BANGSAR
2017.08 - 2020.09
F&B ASSISTANT
CITITEL MID VALLEY HOTEL
2014.02 - 2017.08
INDUSTRIAL TRAINING
CITITEL MID VALLEY HOTEL
2013.09 - 2013.12
Diploma - Hotel and Catering Management
Cybernetics International College of Technology
ACHIEVEMENT & AWARD
- Zero Medical Leave – Pullman Bangsar, 2018
- Excellent Health Record – Cititel Mid Valley Hotel, 2016
- Best Star Employee – 4th Quarter – Cititel Mid Valley Hotel, 2016
- Excellent Health Record – Cititel Mid Valley Hotel, 2015
- Best Star Employee – 1st Quarter – Cititel Mid Valley Hotel, 2015
- Excellent & Outstanding Performance (Perfect Attendance) – Cititel Mid Valley Hotel, 2015