Summary
Overview
Work History
Education
Skills
Timeline
ACHIEVEMENT & AWARD
Generic
MUHAMMAD FADHIL

MUHAMMAD FADHIL

CATERING SUPERVISOR
Kuala Lumpur

Summary

Motivated and passionate Food & Beverage professional with experience in hotel and restaurant operations. Skilled in team leadership, daily operations, and customer service. Hardworking, responsible, and adaptable, with a strong ability to work well with others and handle new challenges. Seeking an opportunity to contribute my skills and grow professionally.

Overview

2
2
Languages
13
13
years of professional experience

Work History

CATERING SUPERVISOR

ZAI SERI GEMILANG
01.2023 - Current
  • Coordinated catering setup, food preparation, service, and breakdown to meet event requirements.
  • Supervised event operations and promptly resolved any service or operational issues.
  • Ensured food quality and compliance with company SOPs, including food safety standards.
  • Ensured equipment, utensils, and catering supplies were properly prepared and available before each event.
  • Trained and guided catering staff to uphold service standards and foster effective teamwork.

TEAM LEADER

PULLMAN BANGSAR
08.2017 - 09.2020
  • Supervised and coordinated daily hotel operations and team activities to ensure efficient service delivery.
  • Assigned tasks and monitored staff performance to achieve operational goals.
  • Ensured excellent guest service and handled guest requests and complaints professionally.
  • Trained and supported team members while maintaining hotel SOPs and service standards.
  • Collaborated with other departments to ensure smooth and efficient hotel operations.

F&B ASSISTANT

CITITEL MID VALLEY HOTEL
02.2014 - 08.2017
  • Assisted with daily food and beverage service and operations.
  • Provided friendly and efficient guest service, including taking orders and serving food and beverages.
  • Maintained high standards of F&B service quality to ensure an excellent guest experience.

INDUSTRIAL TRAINING

CITITEL MID VALLEY HOTEL
09.2013 - 12.2013
  • Perform training in three different outlet including restaurant, kitchen and banquet.

Education

Diploma - Hotel and Catering Management

Cybernetics International College of Technology
03-2013

Skills

  • Food & beverage service
  • Customer relations
  • Inventory control
  • Food safety & hygiene
  • Event catering coordination
  • Service quality monitoring
  • Operational issue resolution

Timeline

CATERING SUPERVISOR

ZAI SERI GEMILANG
01.2023 - Current

TEAM LEADER

PULLMAN BANGSAR
08.2017 - 09.2020

F&B ASSISTANT

CITITEL MID VALLEY HOTEL
02.2014 - 08.2017

INDUSTRIAL TRAINING

CITITEL MID VALLEY HOTEL
09.2013 - 12.2013

Diploma - Hotel and Catering Management

Cybernetics International College of Technology

ACHIEVEMENT & AWARD

  • Zero Medical Leave – Pullman Bangsar, 2018
  • Excellent Health Record – Cititel Mid Valley Hotel, 2016
  • Best Star Employee – 4th Quarter – Cititel Mid Valley Hotel, 2016
  • Excellent Health Record – Cititel Mid Valley Hotel, 2015
  • Best Star Employee – 1st Quarter – Cititel Mid Valley Hotel, 2015
  • Excellent & Outstanding Performance (Perfect Attendance) – Cititel Mid Valley Hotel, 2015
MUHAMMAD FADHILCATERING SUPERVISOR