Muhammad Danial bin Norhisham

Contributed to the publication of Malaysia's Gross Domestic Product reports at both state and district levels.

Managed and organized datasets to enhance accessibility and usability for future applications.

Developed dynamic dashboards using Tableau and Power BI, integrating Python for data processing and analysis.

Performed ad hoc tasks, including preparing presentation slides, conducting research, and cleaning databases.

• Managed and organized information such as databases, records, and files using Microsoft Office
• Analyzed students’ data and feedback from surveys and questionnaires
• Handled administrative tasks such as answering emails and phone calls as well as designed posters and presentation slides for events
• Communicate with lecturers for ad hoc tasks
• Ensured students to register and fill up credit exclusion form by using student portal
• Conducted and collected qualitative and quantitative research data from various sources

• Welcomed customers with excellent customer service and assisted them in finding desired store items
• Drive sales through customer engagement, suggestive selling and knowledge exchange of products
• Involved in inventory management, including receiving and stocking goods
• Restocked depleted or low store items and ensured that the sales floor is organized according to established guidelines
• Informed customers of store promotions to encourage purchases

• Ascertained and assisted customers to identify and purchase products they desire
• Accurately described product features and benefits and recommended the best product to the customer
• Addressed and resolved customers complaints in a professional manner