Muhammad Amirul
Kuala Selangor, Selangor,10
Summary
Dynamic and adaptable professional with a proven track record at Emara Engineering, where I led teams to exceed safety and customer satisfaction goals. Skilled in project management and effective communication, I excel in leadership and mentoring. Eager to bring my expertise in coordinating efforts and enhancing customer relations to your team, ensuring seamless project execution and elevated client experiences.
Overview
4
4
years of professional experience
Work History
Contractor Supervisor
Emara Engineering
01.2021 - 04.2022
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Reduced client complaints by implementing a more effective customer service strategy.
- Managed multiple subcontractors efficiently, coordinating their efforts towards seamless project execution.
Money Changer
Teller
06.2022 - 09.2022
- Contributed to team success by maintaining excellent communication skills when coordinating tasks with coworkers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Optimized trade execution, ensuring timely entry and exit points for maximum gains.
Food Delivery
Grab Food
10.2022 - 08.2024
- Coordinated logistics for successful events, managing food delivery, setup, and cleanup processes.
- Assisted waiters with timely food delivery, contributing to a smooth dining experience.
- Ensured timely food delivery during parties, coordinating with the catering team to meet guests'' needs and preferences.
- Coordinated food delivery schedules with kitchen staff, ensuring timely distribution of meals and minimizing wait times for employees.
- Increased customer satisfaction with quick and courteous food delivery.
Education
No Degree - Spm
Smk Kepong Ulu Frim
Kepong, , Malaysia 04.2001 -
Single Wiring Certificate - Charge Man
Mastura International College
Rawang, Selangor, Malaysia 04.2001 -
Skills
Mid-level Supervisor with 1 years of experience preparing job sites and ordering bar supplies Adaptable professional recognized by peers for my effective communication and creative thinking skills Looking to apply my experience with Leadership and Mentoring in your organization
Mid-level Cashier with experience monitoring daily work and handling customer complaints Adaptable professional recognized by peers for my effective communication and teamwork skills Looking to apply my experience with Money Handling and Cash Drawer Management at your store
Mid-level Storekeeper experience operating stores and scheduling delivery Adaptable professional recognized by peers for my effective language and multitasking skills Looking to apply my experience with Customer Relations and Staff Management in your organization
Languages
Tamil
Advanced
C1
English
Advanced
C1
Malay
Proficient
C2
Timeline
Food Delivery
Grab Food
10.2022 - 08.2024
Money Changer
Teller
06.2022 - 09.2022
Contractor Supervisor
Emara Engineering
01.2021 - 04.2022
No Degree - Spm
Smk Kepong Ulu Frim
04.2001 -
Single Wiring Certificate - Charge Man
Mastura International College
04.2001 -