Muhammad Altaf
Kuala Lumpur,Malaysia
Summary
Analytical Content Review Associate known for high productivity and efficiency in task completion. Skilled in content analysis, critical thinking, and digital literacy to ensure accurate content review and compliance with guidelines. Excel at communication, teamwork, and adaptability, utilizing these soft skills to thrive in fast-paced environments and collaborate effectively with team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Content Review Associate | Trust & Safety
HR Tag Sdn. Bhd.
Kuala Lumpur, Malaysia
01.2024 - 11.2025
- Review user content for policy compliance utilizing specialized tools and channels.
- Implement process improvements and training initiatives to enhance quality and efficiency.
- Monitor and adapt to evolving client policies and guidelines.
- Analyze user feedback to optimize content strategies
- Collaborate with cross-functional teams to ensure alignment on content standards.
Team Lead (E-Commerce Specialist)
Hyper Future E-Commerce Pvt Ltd
Islamabad, Pakistan
07.2023 - 11.2023
- Optimized Amazon listings, boosting SEO and increasing conversions by 20%.
- Researched market trends and competitors to drive new product launches.
- Mentored team members to enhance performance and achieve targets.
- Analyzed customer feedback to improve product offerings and user experience.
- Collaborated with cross-functional teams to streamline operational processes.
Business Development Officer
Enrichers Pvt Ltd
Islamabad, Pakistan
03.2022 - 08.2023
- Cultivated and strengthened relationships with key clients, enhancing customer retention.
- Increased market share by 15% through innovative sales strategies, consistently surpassing targets.
- Oversaw content quality assurance processes to ensure compliance with established guidelines.
- Implemented data-driven decision-making practices utilizing Google Analytics and ERP Software.
- Collaborated with cross-functional teams to drive process improvements and optimize user engagement.
Content Moderator | Trust & Safety
Serendipity Tech Pvt Ltd
Islamabad, Pakistan
03.2021 - 08.2022
- Reviewed and moderated user generated content for the Pakistani market to ensure compliance with local policies and community guidelines.
- Evaluated and rated user profiles to maintain platform quality and safety standards.
- Managed and categorized hashtags to improve content discoverability and organization.
- Handled user reports and took appropriate moderation actions based on policy guidelines.
- Labeled and classified content into relevant categories for accurate tagging and analytics.
- Monitored and moderated top comments to maintain respectful and policy-compliant engagement.
Education
Bachelor of Science - Business Administration
COMSATS University
Islamabad, 02.2017 - 01/2021
Skills
- Microsoft Office
- Google sheets
- Google Analytics
- Canva
- Facebook Ads
- Digital Marketing
- Social Media Marketing
- Google Ads
- Google Trends
- Google My Business
- Google Keyword Planner
- Keyword Research
- Instagram Ads
- Microsoft Teams
- Google AdWords
- ERP Software
- Team work
Certification
- Safety Management, Percipio | Accenture, 11/2025
- Six Sigma (Yellow, Green and Black Belt), Percipio | Accenture, 11/2025
- Microsoft Excel, Udemy, 07/04/21
- Social Media Marketing, HP Foundation, 03/02/21
- Marketing Analytics, Udemy, 01/01/21
- Digital Marketing, Google Digital Garage, 01/10/20
- E-Commerce Management, Digi Skills, 01/03/20
Projects
Internship Report (Final Year Project), Shan Marketing Services & Distributor, 01/09/20, 31/12/20, Analyzed company challenges related to sales and logistics operations., Conducted research on issues faced during the COVID-19 period and their impact on business performance., Proposed actionable solutions and provided feedback to improve operational efficiency.
Languages
Urdu
First Language
English
Advanced
C1
Timeline
Content Review Associate | Trust & Safety
HR Tag Sdn. Bhd.
01.2024 - 11.2025
Team Lead (E-Commerce Specialist)
Hyper Future E-Commerce Pvt Ltd
07.2023 - 11.2023
Business Development Officer
Enrichers Pvt Ltd
03.2022 - 08.2023
Content Moderator | Trust & Safety
Serendipity Tech Pvt Ltd
03.2021 - 08.2022
Bachelor of Science - Business Administration
COMSATS University
02.2017 - 01/2021