Innovative food technologist with three years of industry experience. Skilled in quality control and food product development to increase sales and customer satisfaction. Highly organized and dependable, capable of managing several priorities while maintaining a good attitude. Willing to take on more responsibility to help the team achieve its goals. Strong analytical, communication, and teamwork abilities, as well as a track record of adapting swiftly to new contexts. Eager to contribute to team achievement and enhance professional abilities. Brings a positive attitude and a dedication to lifelong learning and development. Experienced leader with a great track record of leading teams, managing difficult projects, and attaining strategic goals. Excels at creating efficient processes, maintaining high standards, and coordinating activities with organizational goals. Known for their collaborative approach and steadfast dedication to quality.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
R&D Executive
Callabio Manufacturing Sdn. Bhd.
Batu Caves, Selangor
06.2021 - Current
Make new formulation for new client and improve formulation
Developed standard operating procedures for food technology department, leading to increased consistency in product outcomes.
Resolved customer complaints by identifying root causes of product issues and implementing corrective actions promptly.
Partnered with marketing teams to support new product launches, providing technical expertise on product attributes and unique selling points.
Enhanced shelf-life stability of products through extensive research and testing of ingredients, processing techniques, and packaging materials.
Identifies product improvement or new product to client
Managed pilot plant operations for successful scale-up from laboratory benchtop to full-scale production lines.
Reviewed raw material specifications to ensure compliance with industry standards and regulatory requirements.
Product specialist give detail explain to clients
Developed laboratory testing programs and data analysis while adhering to SOPs, ECOs, batch records and work instructions.
Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
Assisted with collecting, identifying and packaging hazardous and non-hazardous waste products to comply with Resource Conservation and Recovery Act regulations.
Led team of QA analysts, providing guidance, support, and mentorship to improve individual performance and overall team productivity.
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Prepared sensory evaluation for every customer product on sales and marketing team
Collaborated with management team to develop strategic plans for business growth and improvement.
Enhanced customer relationships through regular consultations and presentations, ensuring product development met their evolving needs.
Established robust quality assurance systems to maintain high standards of excellence across all R&D projects.
Verified construction documentation to meet client requirements and vision.
Drove cost savings initiatives without compromising quality or performance, maximizing profitability for the organization.
Identified new market opportunities for growth and expansion through extensive research and analysis.
Collaborated with other departments to facilitate successful project completion.
Conducted research to identify and evaluate new technologies and concepts.
Championed a culture of continuous improvement, fostering an environment of collaboration and creativity within the R&D team.
Evaluated emerging trends in technology, incorporating relevant advancements into the company''s long-term R&D strategy.
R&D Intern
Callabio Manufacturing Sdn. Bhd.
Kajang, Selangor
03.2021 - 06.2021
Assist to scale the raw material for do sample
Help Prepare slides and do research for the good ingredient and herbs
Help to find ingredient from supplier
Assist Executive to make formulation and sample product
Proactively identified areas for improvement in lab processes, suggesting changes that led to increased efficiency.
Optimized experimental workflows for increased productivity without compromising result accuracy or quality.
Prepared thorough documentation of research findings, facilitating knowledge transfer within the team.
Established effective communication channels within the R&D team, promoting collaborative problem solving and idea sharing.
Designed and executed experiments, generating valuable insights for product improvements.
Supported senior researchers in managing projects, ensuring timely completion of tasks and milestones.
Prepared action plans for problematic processes and assets.
Designed and implemented quality control processes to facilitate customer satisfaction.
Education
Diploma - food technology
Politeknik Tun Syed Nasir
Pagoh,johor
10.2017 - 10.2021
Certification - quality control
Kolej Komuniti Pasir Salak
Pasir Salak,perak
01.2016 - 01.2017
Skills
Microsoft Word - Advanced
Microsoft PowerPoint - Advance
Microsoft Excel - Moderate
Friendly, positive attitude
Customer service
Team management
Time management
Multitasking
Extracurricular Activities
Participant on kayak, Kolej Komuniti, 2016 Organizer for synergy event, Politeknik Tun Syed Nasir, 2019, In charge of supervising over 15 participants from Politeknik Tun Syed Nasir, Manage for decoration, booth and etc, Make sure no problem on event days President, Study tour on RTM and Yakult, 2020, In charge of seeking for study tour place, Was selected as the president, Responsible for budget on study tour, Manage hotel room, bus and schedule
References
Mr. Firdaus, Factory Manager, Callabio Manufacturing Sdn. Bhd., 011-4068 0035
Accomplishments
Supervised team of 14 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
R&D Executive
Callabio Manufacturing Sdn. Bhd.
06.2021 - Current
R&D Intern
Callabio Manufacturing Sdn. Bhd.
03.2021 - 06.2021
Diploma - food technology
Politeknik Tun Syed Nasir
10.2017 - 10.2021
Certification - quality control
Kolej Komuniti Pasir Salak
01.2016 - 01.2017
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