Muhammad Bin Abdullah
Supplier Quality Engineer
Penang
Summary
Supplier Quality Engineer with 8 years of experience in quality assurance and process improvement. Successfully led initiatives that reduced defects, enhancing customer satisfaction, and implemented robust quality systems compliant with ISO standards. Skilled in root cause analysis and Six Sigma methodologies, I bring a commitment to fostering a culture of quality and operational excellence to drive continuous improvement.
Overview
10
10
years of professional experience
Work History
Supplier Quality Engineer.
Plexus Manufacturing Sdn Bhd
10.2021 - Current
- Improve and implement Quality System at incoming inspection based on customer requirements.
- Improve quality system, inspection method, subordinate training, review and approve the part incoming inspection criteria as per customer requirement.
- Review the Supplier documentation report example Outgoing report, FAI report, CoC report, TAL report.
- Work with cross functional team to establish part failure related prior contacting Supplier with all relevant details.
- Coordinate, monitor and requesting Supplier RMA and corrective action request (SCAR) until closure.
- New product introduction stage (NPI) preparation- supplier readiness on FAI preparation, instruction, follow up and close all issues reported related to part, etc.
- Review and approve on ECN or Process Changes, where applicable.
- Proactively working on supplier management system that monitors supplier’s performance (supplier scorecard) in term of quality yields, initiatives corrective actions and verifies the effectively of any implemented actions.
- Perform on-site quality audits at supplier facilities as required.
- Lead cross-functional teams in resolving supplier quality issues affecting production.
- Manage resolution of customer complaints related to supplier problems.
- Work with Regional Supplier Quality Engineer and other department concerned on new supplier qualification (new supplier audit).
- Work with supplier on identifying opportunities to improve quality and productivity and bring cost reduction to company.
- Review top 10 bottom supplier list each quarter for supplier improvement and evaluate if needed for supplier qualification audit.
- Handle part quality issue and improvement including electrical part, electronic components, PCB, Plastic part (injection molded), Metal part (stamping, CNC machined, sheet metal fab).
- Assist procurement by review and approve broker buy.
- Drive the disposition of non-conforming materials in MRB area.
Supplier Quality Engineer
SONY EMCS SDN BHD
07.2015 - 09.2021
- Maintained accurate records of all supplier-related documentation, ensuring easy access during audits or evaluations.
- Collaborated with cross-functional teams to identify potential supply chain risks and develop contingency plans accordingly.
- Developed a robust supplier performance evaluation system, enabling continuous improvement initiatives across the supply base.
- Educate IQC/Receiving inspection team for incoming part inspection and improvement.
- Review and improve supplier's SCAR or 8D report review.
- Assist Supplier Quality manager.
- Educate and monitor performance of IQA inspector.
Education
Bachelor Degree - Electrical Engineering
Universiti Teknikal Malaysia Melak
Melaka 04.2001 -
Matriculation - Physical Sciences
Penang Matriculation College
Penang 04.2001 -
SPM - Science Stream
MRSM Balik Pulau
Penang 04.2001 -
Skills
Corrective action management
Supplier performance evaluation
Incoming inspection methods
Supplier risk assessment
Root cause analysis
Cross-functional teamwork
Six sigma methodologies
Customer complaint resolution
Quality management systems
Strength
- Strong knowledge of quality tools: Proficient in FMEA, PPAP, APQP, SPC, MSA, and 8D.
- Root cause analysis expertise: Skilled in identifying and eliminating the causes of quality issues using tools like 5 Whys, Ishikawa diagrams, and Pareto analysis.
- Supplier development: Proven ability to work with suppliers to improve quality systems and performance.
- Cross-functional collaboration: Experienced in working with engineering, purchasing, and production teams.
- Effective communicator: Able to communicate quality requirements clearly to suppliers and internal teams.
Hobbies
- Travel
- Basketball
- Aquascape
- Puzzles games
- DIY
References
SY Ong
Supplier Quality Manager
Plexus Manufacturing Sdn Bhd
+6016-4511181
Heng Teik Leong
Supplier Quality Manager
SONY EMCS Sdn Bhd
+012-5799777
Timeline
Supplier Quality Engineer.
Plexus Manufacturing Sdn Bhd
10.2021 - Current
Supplier Quality Engineer
SONY EMCS SDN BHD
07.2015 - 09.2021
Bachelor Degree - Electrical Engineering
Universiti Teknikal Malaysia Melak
04.2001 -
Matriculation - Physical Sciences
Penang Matriculation College
04.2001 -
SPM - Science Stream
MRSM Balik Pulau
04.2001 -