MUHAMBIGAI PERUMAL SAMY

• Provided professional services and support in a dynamic work environment.
• Delivered services to customer locations within specific timeframes (Counsel on the device usage; MDI, Aerochamber, Insulin).
• Applied effective time management techniques to meet tight deadlines.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
• Resolved problems, improved operations and provided exceptional service.
• Organized and detail-oriented with a strong work ethic. (Appropriate in deciphering prescription; Poison B, Poison C, Antibiotics, Psychotropic drug)
• Identified issues, analyzed information and provided solutions to problems.
• Educated patients about possible drug interactions and gave special administration instructions.
• Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
• Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
• Improved patient outcomes by providing comprehensive medication therapy management and counseling.
• Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
• Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
• Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
• Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.

• Inventory control
• Ordering, price comparisons between suppliers, purchasing
• Make sure the selling price within the market price
• Managing staffs and provide training on supplements
• Customer service
• Provide advice about health issues, symptoms and medication (dispensing and controlling both Poison B and Poison C items) based on legal and ethical guidelines
• Meeting the sales representatives
• Managing budget according to the needs of goods and drugs
• Preparing publicity materials and displays (weekly sales and PWP templates)
• Handling product complaints
• Handling service items from hospital (insulin pens, counsel the customer appropriately according to customers queries
• Monitoring movement of items in FEFO
• Involve in sales.
• Educated patients about possible drug interactions and gave special administration instructions.
• Communicated issues and reactions to specific medications to intercept potential errors.
• Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
• Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
• Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
• Maintained appropriate drug records and completed reports as necessary.

• Inventory control
• Ordering, price comparisons between suppliers, purchasing
• Make sure the selling price within the market price
• Customer service
• Provide advice about health issues, symptoms and medication (dispensing, controlling both Poison B and Poison C items) based on legal and ethical guidelines 3
• Meeting the sales Representatives
• Monitoring movement of items in FEFO 5
• Involve in sales

• Inventory control
• Ordering, price comparisons between suppliers, purchasing
• Make sure the selling price within the market price
• Customer service
• Provide advice about health issues, symptoms and medication (dispensing, controlling both Poison B and Poison C items) based on legal and ethical guidelines 3
• Meeting the sales Representatives
• Monitoring movement of items in FEFO 5
• Involve in sales.

• Receiving prescription, Screening, preparing the medications, Countercheck, dispensing the medication to patients according to 5R
• Patient counselling
• Inventory control (ordering stocks from KK Seremban, receiving drugs from Pharmaniga, exchange the drugs within Klinik Kesihatan if it has short expiry date

• OPD service
• IPD services
• TDM department
• Clinical department
• Galenical Department
• TPN department
• CDR department
• Methadone service
• Jail visit: to serve methadone syrup

• Involve in sales
• Dispensed medication in supervision of pharmacist
• Customers service by providing information on supplements, medicines, service items

• Observing the manufacturing of the drugs
• Learnt on QA and QC processes
• Learnt the detailing of SOPs in drug manufacturing.

• Case clerking,
• Collecting patient history
• Monitoring vital signs an d take note of it
• Identify any of drug interactions, side effects of the medications.
• Discuss with the preceptor on the intervention and improvements can be done

• Learnt on sales dealing
• Communicating to the customers in supervision of pharmacist.
• Dealing with service items
• Perform glucose and BP test on customers

• Learnt and observe on the role of pharmacist in various department

• OPD service
• IPD services
• TDM department
• Clinical department
• Galenical Department
• TPN department
• CDR department
• Warfarin clinic

Helping pharmacy assistant in few departments

• OPD department
• IPD department
• Galenical department