Proven expertise in air traffic control and immigration enforcement, demonstrated at the Civil Aviation Authority of Malaysia. Excelled in visual observation and teamwork, enhancing safety and operational efficiency in high-stakes environments. Achieved seamless coordination of over 1000 daily flights and significantly improved procedural compliance, showcasing exceptional decision-making and problem-solving skills.
Overview
10
10
years of professional experience
Work History
AIR TRAFFIC CONTROLLER
CIVIL AVIATION AUTHORITY OF MALAYSIA
KUALA LUMPUR INTERNATIONAL AIRPORT
05.2021 - Current
Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.
Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
Conducted regular evaluations of operational procedures, recommending improvements when necessary for optimal functioning.
Provided pilots with instructions for safe landings and takeoffs at airport averaging 1000 flights per day.
Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
Enhanced safety by effectively managing air traffic in high-density airspace.
Promoted a positive work environment within the control center by encouraging teamwork and open communication among staff members.
Provided accurate weather updates to pilots, enabling informed decisions regarding flight paths and potential hazards.
Participated in emergency simulations and drills to increase readiness.
Analyzed flight plans to determine safety and accuracy, leaving no room for errors.
Assisted aircraft in emergency situations to increase preparedness and quick response, providing guidance and support.
Directed aircraft during takeoff, en-route, and landing, providing clear and precise guidance to pilots.
Immigration Officer
Department of Immigration Malaysia
Langkawi
04.2014 - 04.2021
Monitored visa expiration dates with diligence and accuracy, taking appropriate actions as necessary.
Maintained high standards of professionalism and integrity while enforcing immigration laws and regulations.
Exemplified teamwork by collaborating effectively with colleagues, sharing knowledge and expertise to improve overall performance within the organization.
Provided accurate information on immigration policies, processes, and requirements to both the public and internal stakeholders.
Investigated visitors who have remained in country longer than visa permitted.
Participated in ongoing professional development opportunities including trainings on new technologies, policy updates, or procedural changes affecting my duties as an Immigration Officer.
Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
Education
Diploma - Diploma in Mechanical Engineering (Plant)
Polytechnic Sultan Abdul Halim Mu`adzam Shah
Jitra, Kedah, Malaysia
04.2001 -
High School Diploma -
Sekolah Menengah Teknik Arau
Arau, Perlis, Malaysia
04.2001 -
Skills
Visual Observation
Navigation expertise
Situational Awareness
Technical knowledge
Air Traffic Regulations
Ground traffic control
National security regulations
Teamwork and Collaboration
Problem-solving aptitude
Decision-Making
Continuous Improvement
Professionalism
Languages
Malay
Native language
English
Advanced
C1
Timeline
AIR TRAFFIC CONTROLLER
CIVIL AVIATION AUTHORITY OF MALAYSIA
05.2021 - Current
Immigration Officer
Department of Immigration Malaysia
04.2014 - 04.2021
Diploma - Diploma in Mechanical Engineering (Plant)