Muhamad Jalaludin Subhan
Gombak
Summary
Motivated final year Business Administration student with focus on Human Resources Management. Compassionate and driven, possessing critical thinking, and exceptional communication skills. Looking to make a strong start to my career in human resources industry by making an active contribution as a human resources intern.
Overview
2
2
years of professional experience
Work History
Part Time Servers
Briyani and Salai Restaurant
Gombak, Selangor
10.2024 - Current
- Resolved customer complaints calmly and professionally to maintain satisfaction.
- Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
- Facilitated an enjoyable dining experience by being attentive and responsive to customer needs.
Event Head of Logistic and Equipment Division
Indonesian Student Association IIUM
Gombak, Selangor. Annual General Meeting Event
09.2024 - 11.2024
- Facilitated cross-departmental meetings for improved collaboration efforts.
- Enhanced team productivity with efficient delegation of tasks.
- Demonstrated resilience and composure under pressure for successful project outcomes.
- Trained and assigned tasks to team members.
Event Head of Public Relation Division
Indonesian Student Association of Malaysia
Kuala Lumpur, Carreerfair x Youthvelop Event
06.2024 - 11.2024
- Developed plans and strategies to promote continuous improvement.
- Wrote reports outlining project progress and results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Volunteer Teacher in a Primary School
Sanggar Bimbingan Sungai Mulia
Gombak, Selangor
10.2022 - 06.2024
- Created a safe and inclusive classroom atmosphere, fostering respect amongst students.
- Utilised innovative teaching techniques, improving student comprehension levels.
- Evaluated and graded course work, providing verbal and written feedback to determine student comprehension.
- Maximised quality of teaching by maintaining up-to-date subject knowledge and refreshing curriculum materials with new topics.
Event Head of Sponsorship Division
World Indonesian Student Association
Kuala Lumpur, PPID Mengabdi Event
11.2023 - 03.2024
- Delivered high-quality results within budget and timeframe targets.
- Offered friendly, efficient partnership with sponsor and handled challenging situations with ease.
- Displayed energy and enthusiasm in fast-paced environment.
- Developed plans and strategies to achived targeted goals..
Law and Advocacy Division
Indonesian Student Association of Malaysia
Kuala Lumpur
02.2023 - 01.2024
- Conducted thorough policy analysis to inform strategic decisions of the organisation.
- Attended conferences and seminars for professional development and networking opportunities.
- Facilitated training workshops for volunteers, enhancing their knowledge on policy matters.
- Assisted in organising events, leading to increased public engagement.
Finance and Sponsorship Division
Indonesian Student Association of IIUM
Gombak , Selangor
01.2023 - 12.2023
- Negotiated contracts with vendors, resulting in cost savings.
- Conducted regular risk assessments to prevent potential issues.
- Prepared monthly and annual financial reports for organizational board review.
Customer Service
PPI X TLX Courier Service
Gombak, Selangor
01.2023 - 12.2023
- Facilitated customer service with prompt response to inquiries.
- Provided excellent customer service, improving client satisfaction rates.
- Delivered excellent customer service resulting in positive feedback.
- Delivered excellent customer service, ensuring repeat business.
Event Head of Merchandise and Sponsorship Division
Indonesian Student Association of IIUM
Gombak, Selangor. Indonesian Day Event
05.2023 - 11.2023
- Handled high-volume telephone and email enquiries for partnership request.
- Wrote reports outlining project progress and results.
- Delivered exceptional negotiation skill by proactively listening to concerns and answering questions.
- Successfully delivered on tasks within tight deadlines.
Event Head of Logistic and Equipment Division
Indonesian Student Association of IIUM
Gombak, Selangor. PPI Olympic Event
02.2023 - 06.2023
- Managed on-site evaluations, internal discussions and equipment surveys.
- Delivered high-quality results within budget and timeframe targets.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Event Logistic and Equipment Division
Indonesian Student Association of IIUM
Gombak, Selangor. Islamic Understanding Course Event
02.2023 - 06.2023
- Managed procurement of new equipment, securing best value for money spent.
- Maintained an up-to-date inventory of all required equipment accross division and tools, ensuring availability when needed.
- Conducted regular inspections on equipment for minimizing error during the event.
Event Public Relation Division
Indonesian Student Association of IIUM
Gombak, Selangor. Tarhib Ramadhan Event
02.2023 - 06.2023
- Collaborated closely with marketing team to unify event message across platforms.
- Crafted engaging broadcast message that garnered targeted audience attention.
- Liaised between internal teams and guests smoothing the event process.
Event Head of Logistic and Equipment Division
Indonesian Student Association of IIUM
Gombak, Selangor. Annual General Meeting Event
08.2022 - 11.2024
- Handled high volume calls to address other divisions inquiries and concerns.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Managed on-site evaluations, internal meeting and equipment surveys.
Event Logistic and Equipment Division
Indonesian Student Association of IIUM
Gombak, Selangor. Indonesian Day Event
10.2022 - 12.2022
- Collaborated with other divisions to ensure smooth operation across the event committee.
- Succesfully solved a complicated on-site problem before and during the event.
- Managed procurement of new equipment, securing best value for money spent.
Education
Bachelor of Business Administration - Human Resources Management
International Islamic University of Malaysia
Malaysia 02.2021 -
Excel 101
CarreerFair Class
Malaysia 11.2024 - 11.2024
Public Speaking
Rawit Academy
Indonesia 07.2022 - 09.2022
Skills
Critical Thinking
undefinedLanguages
English
Proficient (C2)
Interests
Enthusiastic about global geopolitics and economic dynamics, with a focus on understanding complex international relations and economic trends
References
References available upon request.
Timeline
Excel 101
CarreerFair Class
11.2024 - 11.2024
Part Time Servers
Briyani and Salai Restaurant
10.2024 - Current
Event Head of Logistic and Equipment Division
Indonesian Student Association IIUM
09.2024 - 11.2024
Event Head of Public Relation Division
Indonesian Student Association of Malaysia
06.2024 - 11.2024
Event Head of Sponsorship Division
World Indonesian Student Association
11.2023 - 03.2024
Event Head of Merchandise and Sponsorship Division
Indonesian Student Association of IIUM
05.2023 - 11.2023
Law and Advocacy Division
Indonesian Student Association of Malaysia
02.2023 - 01.2024
Event Head of Logistic and Equipment Division
Indonesian Student Association of IIUM
02.2023 - 06.2023
Event Logistic and Equipment Division
Indonesian Student Association of IIUM
02.2023 - 06.2023
Event Public Relation Division
Indonesian Student Association of IIUM
02.2023 - 06.2023
Finance and Sponsorship Division
Indonesian Student Association of IIUM
01.2023 - 12.2023
Customer Service
PPI X TLX Courier Service
01.2023 - 12.2023
Volunteer Teacher in a Primary School
Sanggar Bimbingan Sungai Mulia
10.2022 - 06.2024
Event Logistic and Equipment Division
Indonesian Student Association of IIUM
10.2022 - 12.2022
Event Head of Logistic and Equipment Division
Indonesian Student Association of IIUM
08.2022 - 11.2024
Public Speaking
Rawit Academy
07.2022 - 09.2022
Bachelor of Business Administration - Human Resources Management
International Islamic University of Malaysia
02.2021 -
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