MUHAMAD FIRDAUS ABDULLAH

FOOD & BEVERAGES

Kota Kinabalu, Sabah

Summary

Dynamic Captain Waiter with a proven track record at Cherry Club & Restaurant, adept at team management and order taking. Successfully trained staff to uphold fine dining standards, ensuring exceptional service delivery. Recognized for resolving guest complaints with professionalism, fostering positive dining experiences. Proficient in basic accounting and committed to excellence.

Overview

years of professional experience

Work History

Captain Waiter

Cherry Club & Restaurant

08.2022 - Current

Trained and managed dining room staff with diverse service backgrounds.
Showed high-level understanding of fine dining standards and practices.
Monitored staff performance to ensure consistent excellence in service delivery.
Resolved guest complaints promptly and professionally, maintaining positive dining experiences.

Education

High School Diploma -

SMK Bugaya Semporna

Semporna, Sabah, Malaysia

04.2001 -

Skills

Order taking

Team management

Table setting

Basic accounting

Timeline