MUHAMAD FAIZ BIN MOHD FAIZAL
Sales Executive
Kulai, Johor
Summary
Dynamic sales leader with a proven track record at LuckyNine Netwok, excelling in business development and client development. Spearheaded initiatives that significantly boosted sales revenue through strategic planning and robust relationship building. Expert in lead generation and sales team leadership, achieving remarkable customer retention rates.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Sales Executive
LuckyNine Network
10.2022 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Identified new market opportunities through diligent research and networking.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
Sales Executive
Digi Telecommunications
09.2021 - 09.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
Sales Representative
Oppo Electronic
12.2017 - 08.2021
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Site Management (Admin)
Selatan Tower
01.2016 - 11.2017
- Responded promptly to emergency situations at the job site, demonstrating quick thinking and adaptability under pressure.
- Increased worker satisfaction by fostering a supportive work environment that encouraged collaboration among team members.
- Provided crucial assistance during on-site meetings by organizing materials and presenting essential information to project stakeholders.
- Consistently adhered to strict safety protocols during all aspects of job performance, minimizing accidents or injuries onsite.
Education
SKM - Film And Video Production
IKIP Advance Skill Centre
Kuantan, Pahang, Malaysia 04.2001 -
Skills
Business Networking
Sales Team Leadership
Staff Management
Lead Generation
Client Development
Cross-selling techniques
Schedule Coordination
Relationship Building
Team Collaboration
Timeline
Sales Executive
LuckyNine Network
10.2022 - Current
Sales Executive
Digi Telecommunications
09.2021 - 09.2022
Sales Representative
Oppo Electronic
12.2017 - 08.2021
Site Management (Admin)
Selatan Tower
01.2016 - 11.2017
SKM - Film And Video Production
IKIP Advance Skill Centre
04.2001 -