Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
13
13
years of professional experience
2
2
Languages
Work History
COMMERCIAL SENIOR EXECUTIVE
DHSCC FOODPANDA MALAYSIA
Chan Sow Lin, Kuala Lumpur
12.2023 - Current
Be sales-minded and resourceful to hit set KPI's
A knack for objection handling, persuasiveness, instilling urgency and acting in a fast-paced fashion
Problem solving comes as second nature; constantly striving to provide solutions which are in-sync to company offers
Managed approximately 20 outbound calls, emails per day to clients
Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
Maximized revenue potential through diligent market analysis and identification of growth opportunities in emerging markets.
Formulated long-term strategic plans that drove sustained growth in revenue, profitability, and shareholder value.
Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
COMMERCIAL EXECUTIVE
DHSCC FOODPANDA MALAYSIA
01.2021 - 11.2023
Promotes marketing initiatives and guide vendors on choosing the right marketing products for their restaurant & shops to boost their sales and branding awareness
Communicate proficiently a consultative sales driven approach
Keep records of sales & calls, note useful information in an organized fashion
Constantly striving to provide solutions which are in-sync to company offers
Working using Google application, as well as salesforce and TOKU
Maintain and grow revenue on each vendors account
Responsible for the process of calling, pitching, follow-up and servicing partners at high performing level
Responsible in the area of documentation accuracy by partners approval and system processing
SALES COORDINATOR
GABUNGAN FAJAR SDN BHD
01.2019 - 12.2020
Approaching some client to propose our product (premium items, custom and ready made T-shirt)
Chasing sales and deal with good PR to convince client
SPORTS PLANET AMPANG
Sportsman's Warehouse
01.2012 - 01.2019
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Education
Sijil Pelajaran Malaysia (SPM) - Engineering Mechanics
SM Teknik Kajang
Kajang, Selangor, Malaysia
12-2011
Skills
Fast learner
Committed to work
Self motivated
Good in communicating skill
Management
Reporting
Performance improvement
Mail handling
Procedure implementation
Growth planning
Program oversight
Operations management
Timeline
COMMERCIAL SENIOR EXECUTIVE
DHSCC FOODPANDA MALAYSIA
12.2023 - Current
COMMERCIAL EXECUTIVE
DHSCC FOODPANDA MALAYSIA
01.2021 - 11.2023
SALES COORDINATOR
GABUNGAN FAJAR SDN BHD
01.2019 - 12.2020
SPORTS PLANET AMPANG
Sportsman's Warehouse
01.2012 - 01.2019
Sijil Pelajaran Malaysia (SPM) - Engineering Mechanics
SM Teknik Kajang
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