Muhamad Asyraf Syairazi BIN SHOAIB

Administrative Officer

Pertubuhan Kebajikan Dan Dakwah Ibnu Mas'ud Daerah Segamat, Johor

Segamat, Johor

02.2016 - Current

Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Created, prepared, and delivered reports to various departments.
Updated reports, managed accounts, and generated reports for company database.
Improved communication within the organization through regular updates on policies, procedures, and key events.
Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Contributed to successful projects by providing essential administrative support and resource management.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Streamlined office processes by implementing efficient administrative systems and procedures.
Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Performed wide-ranging administrative, financial and service-related functions.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Completed daily logs for management review.
Trained and supervised employees on office policies and procedures.
Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
Proofread and edited documents for accuracy and grammar.
Increased customer service success rates by quickly resolving issues.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Drafted common document templates to reduce time spent creating documents from scratch.
Managed data and correspondence to secure information across complex landscapes of organizational departments.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Volunteered to help with special projects of varying degrees of complexity.
Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Served as corporate liaison for finance, IT, and marketing departments.
Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.