Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MUHAMAD ADAM ISKANDAR BIN NORAZMI ADAM

MUHAMAD ADAM ISKANDAR BIN NORAZMI ADAM

Batu Pahat

Summary

Dedicated Dispatcher with strengths in customer relationship management. Ensures accurate and complete order deliveries, enhancing customer satisfaction. Communicates effectively with clients and team members, fostering a positive service environment. Skilled Dispatcher adept in dispatching procedures and order tracking. Organises and packs goods efficiently for timely deliveries, adhering to safety regulations. Monitors delivery processes, ensuring compliance with company standards. Motivated professional demonstrating strengths in communication and teamwork. Adapts to dynamic environments while managing time effectively. Committed to providing exceptional service and supporting team success.

Overview

9
9
years of professional experience

Work History

Dispatcher

LAZADA EXPRESS LOGISTICS
BATU PAHAT,JOHOR, MALAYSIA
03.2021 - 07.2026
  • Checked orders before and after delivery to be accurate and complete for increased customer satisfaction.
  • Delivered orders to customers promptly, adhering to strict time schedules and safety regulations.
  • Interacted with clients in friendly and professional manner, upholding company standards.
  • Checked deliveries on receipt following delivery procedures.
  • Packed goods in vehicle, organising packages in order for quick and efficient deliveries.
  • Communicated effectively with team members, sharing important updates and information regarding orders.

Operator

HUP SENG PERUSAHAAN MAKANAN
Batu Pahat, Johor
07.2017 - 09.2019
  • Carefully controlled machine settings, including speed and production output.
  • Operated machinery with precision, adhering to safety protocols to minimise risk of accidents.
  • Trained new operators, imparting essential skills and knowledge for successful operation.
  • Worked flexibly and in adherence to health and safety practices.

Education

Diploma of Higher Education - DIPLOMA IN CONSTRUCTION ENGINEERING TECHNOLOGY

KKTM SRI GADING
BATU PAHAT
01-2021

Skills

  • Customer relationship management
  • Vehicle inspection
  • Dispatching procedures
  • Order tracking
  • Time management
  • Communication skills
  • Team collaboration

Languages

Malay
Proficient
C2

Timeline

Dispatcher

LAZADA EXPRESS LOGISTICS
03.2021 - 07.2026

Operator

HUP SENG PERUSAHAAN MAKANAN
07.2017 - 09.2019

Diploma of Higher Education - DIPLOMA IN CONSTRUCTION ENGINEERING TECHNOLOGY

KKTM SRI GADING
MUHAMAD ADAM ISKANDAR BIN NORAZMI ADAM