Muhamad Sabran
Supervisor
George Town, Penang
Summary
Dynamic leader with a proven track record at PrintHero Sdn Bhd, enhancing operational efficiency and customer satisfaction. Expert in staff management and process improvement, I excel in team building and analytical thinking, significantly improving product quality and brand awareness without exceeding a numerical mention.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Supervisor
PrintHero Sdn Bhd
09.2020 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Resolved issues quickly to maintain productivity goals.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Oversaw loading and unloading of packages in warehouse.
Education
High School Diploma -
Sekolah Menengah Kebangsaan Abdullah Munshi
George Town, Penang, Malaysia 01.2015 - 12.2019
Skills
Staff management
Operations management
Process improvement
Inventory control
Schedule development
Team building
Attention to detail
Analytical thinking
Timeline
Supervisor
PrintHero Sdn Bhd
09.2020 - Current
High School Diploma -
Sekolah Menengah Kebangsaan Abdullah Munshi
01.2015 - 12.2019
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