Muhamad Ikhwan bin Mansor
Penaga
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Field Service Technician
Centrotherm Clean Solutions (Malaysia) Sdn Bhd
Bayan Lepas, Penang
08.2024 - Current
- Hands on and theoretical expertise to troubleshoot complex problems with gas abatement systems
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Followed safety procedures to avoid injuries in field.
- Developed and implemented customized service plans to meet customer needs.
Assistant Engineer 3
Jinko Solar Technology
Perai, Penang
06.2018 - 08.2024
- Company Overview: Perai, Malaysia
- Setup new plant from beginning machine move in, hook up, installation, until complete
- Resolved issues on inventory control and stock ordering by creating and updating a detailed database for weekly monitoring with management
- Provided technical assistance to staff when needed.
- Contributed to successful project completion by assisting with on-site inspections, testing, and quality control measures.
- Improved communication between team members by creating clear project documentation and updating progress reports regularly.
- Provided technical support during construction phases of a project including field supervision or inspection services.
- Reduced production downtime by troubleshooting equipment failures and implementing preventive maintenance measures.
- Participated in continuous improvement initiatives aimed at increasing efficiency within the department or organization.
- Enhanced project efficiency by implementing innovative engineering solutions and streamlining processes.
- Assisted engineers with inspections of finished construction.
- Collaborated with other departments to facilitate successful project completion.
- Trained and mentored junior engineers, providing guidance and direction.
Equipment Technician
JA Solar Technology
Bayan Lepas, Penang
08.2015 - 06.2018
- Assist Equipment engineer in plant setup
- Troubleshot equipment failures and remedied problems to restore functionality.
- Consistently met established deadlines while maintaining high-quality workmanship in all tasks related to the repair or maintenance of production machinery.
- Provided technical support to operators, addressing issues promptly to minimize disruption to workflows.
- Enhanced production efficiency with thorough troubleshooting and repair of malfunctioning equipment.
- Reduced equipment downtime by implementing preventive maintenance schedules and procedures.
Education
Bachelor’s Degree - Mechanical and Manufacturing Engineering
University Malaysia Sarawak (UNIMAS)
Kuching, Sarawak 07.2010 - 07.2015
Diploma - Mechanical Engineering
Tuanku Sultanah Bahiyah Polytechnic (PTSB)
Kulim, Kedah 07.2007 - 01.2010
Skills
- Familiar with Schmid Texturing machine
- Familiar with Diffusion Tempress machine
- Familiar with Schmid Etching machine
- Familiar with Plasma-Enhanced Chemical Vapor Deposition (PECVD)
- Excellent to perform helium leak test
Equipment Repair
Installation and maintenance
Preventive Maintenance
Basic welding
Mechanical background
Personal Information
Nationality: Malaysian
Personal Traits
- Excellent shop and safety skills
- Strong team collaboration skills. Work closely with team members to achieve engineering goals.
- Familiar with Schmid Texturing machine, Diffusion Tempress machine, Schmid Etching machine, Plasma -Enhanced Chemical Vapor Deposition (PECVD) Shenzhen S.C New Energy Machine
- Excellent to perform helium leak test
Timeline
Field Service Technician
Centrotherm Clean Solutions (Malaysia) Sdn Bhd
08.2024 - Current
Assistant Engineer 3
Jinko Solar Technology
06.2018 - 08.2024
Equipment Technician
JA Solar Technology
08.2015 - 06.2018
Bachelor’s Degree - Mechanical and Manufacturing Engineering
University Malaysia Sarawak (UNIMAS)
07.2010 - 07.2015
Diploma - Mechanical Engineering
Tuanku Sultanah Bahiyah Polytechnic (PTSB)
07.2007 - 01.2010
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