MUHAMAD FARID BIN ABDUL MALIK
SENIOR MANAGER
KUALA LUMPUR,14
Summary
To become associated with a company where I can utilize my skills & gain further experience while enhancing the company’s productivity & reputation. I am ready to explore new challenges to increase my worth & the company’s profit.
I have 20 years working experience particularly in Retail Management, Logistic. Started as a Supervisor in year 2012, I was appointed as a HOD at Harvey Norman. Responsibilities covered several areas such, incoming materials, monthly reporting, payment excise and client relationship management
Overview
13
13
years of professional experience
Work History
Manager/Logistic, Repairing
T- Pot Marketing (M) Sdn Bhd
08.2019 - Current
- Execute day to day operational activities of based on approved plan and budget by liaising and coordinating with service providers and internal parties
- Execute all the data entries into the SAP system
- Perform Goods receipt (GR), Goods Issue (GI) into SAP system
- Monitor performance of staff by weekly and coaching
- Planning coming event and promotion
- To arrange safe and efficient transportation in the region
- To understand and deal with different vendor
- To understand and deal with ever changing government authorities’ rules, regulations and procedures
- To deal with demanding customers
Division Manager
Home Products Center (M) Sdn Bhd
03.2017 - 08.2019
- Download analyzer report for daily Sales (Billing & Revenue)
- Update daily master file for actual sales VS forecast sales.
- Prepare report for Sales by department & article.
- Prepare report for actual Top 80, Non move, slow moving and fast-moving item.
- Request STO for store-to-store transfer.
- Prepare monthly schedule
- Monitoring staff daily schedule and grooming.
- Monitoring staff daily activity and ensure area clean and as per store standard.
- Preparing documentation
- Handling Logistic Department
Store Manager
Court Malaysia Sdn Bhd
01.2014 - 02.2017
- Analyze customer trend and maximize sales
- Maximize staff productivity according to payroll budget
- Ensure all staffs receive proper training required before start work
- Work with colleagues, to ensure total division objective are carried out in accordance with guidelines meeting relevant time schedules
- Ensure floor standard is maintained on daily basis
- Minimize the waste by coaching associates to follow SOP
- Reduce shrinkage, reinforcing company policies & procedure through effective training
- To create an environment that attracts the customer to shop at wet market
- Ordering
- Manage and Review Stock Take Loss
- Perform a variety of duties (Replenishing according to floor standard)
- Follow Standard, Process & Routine
- Attend customers with standard greeting
- Touring sales floor regularly, identifying & resolving urgent issues
- Monitor the work of staffs & improve standard
- Monitor Guide Line Opening New Store
- Hire New Sales Advisors
- Managing Range Plan New Store
- Managing Display new concept Store
- Transfer To New a Store Too Manage Add to Account and Increase the Retail Profit
- Conduct on job training
- Recruit, train, develop & motivate colleagues
- Handle customer’s request & complaints
- Prepare & brief staff on new marketing promotions
- Set standard & model behavior for optimum customer service
- Prepare weekly paperwork
- Knowledge of operating procedures in store operations & merchandising
- Conduct All Add to Account and Increase the Retailing Profit
- Manage All Department Electrical, Furniture and Lounge.
- Conduct Stock Checking
- Training as an Area Manager
Supervisor
World of Sport
07.2012 - 02.2017
- Complete branch operational requirements by scheduling and assigning employees; following up on work performance
- Achieve financial objectives by preparing annual budget, scheduling expenditures, analyzing variances & initiating corrective actions.
- Identify current and future customer requirements by establishing rapport with potential & actual customers & other person in a position to understand service requirement.
- Ensure availability of merchandise & service by approving contracts
- Formulate pricing policies by reviewing merchandising activities, determining additional needed sales promotion; authorizing clearance sales, studying trends.
- Market merchandise by studying advertisement, sales promotion.
- Secure merchandise by implementing security systems & measures
- Protect employees & customers by providing a safe and clean environment
- Maintain the stability & reputation of a branch by complying with legal requirements
- Determine marketing strategy changes by reviewing operating & financial statement & departmental sales record.
Education
UPSR -
Sek Keb. Pantai
04.2001 - 01.1998
PMR,SPM - undefined
Sek Men. Kebangsaan Tunku Ampuan Durah
Skills
- SAP
- Microsoft Word
- Microsoft Excel
- PowerPoint
Windows
Education And Qualification
- 1998, Sek Keb. Pantai, Seremban, UPSR
- 2003, Sek Men. Kebangsaan Tunku Ampuan Durah, Seremban, PMR, SPM
Previous Salary
RM 5,150
Personal Information
- Available: 2 month notice
- Age: 39
- Expected Salary: RM 5,500
- Date of Birth: 10/14/86
- Nationality: Malaysian
- Marital Status: Married
Training
- Leadership Skills
- Domestic Inquiry Asset Panel
- Customer Service Excellence
- Managing Performance
- Stock Loss Training
- Store Standard Training
- SOP
Timeline
Manager/Logistic, Repairing
T- Pot Marketing (M) Sdn Bhd
08.2019 - Current
Division Manager
Home Products Center (M) Sdn Bhd
03.2017 - 08.2019
Store Manager
Court Malaysia Sdn Bhd
01.2014 - 02.2017
Supervisor
World of Sport
07.2012 - 02.2017
UPSR -
Sek Keb. Pantai
04.2001 - 01.1998
PMR,SPM - undefined
Sek Men. Kebangsaan Tunku Ampuan Durah
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