Muhaimin Mohamad
Operation Manager
Puchong
Summary
Result focused supply chain & commercial manager with 15 years’ experience in FMCG industry with demonstrate focus in demand planning, trend analysis, customer service & product management. Solid experience in planning, implementation, problem solving & execute strategies resulting in greater customer confidence & strengthen business result.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
ASISSTANT VICE PRESIDENT II, SOURCING & DEMAND.SUPPLY PLANNING
SIME DARBY OILS PROFESSIONAL (SDOP)/ NUTRITION (SDON)
02.2019 - Current
- Supervise demand & supply planning team in sourcing & demand management activities
- Build & maintain good relationship with packers / vendors & key suppliers. Negotiate pricing & control cost with packers.
- Identify & take action to make the purchase of material that are focused on providing better quality & cost optimization.
- Identify & resolve supply exceptions by expediting purchase orders, re-allocating existing inventory & establishing safety stock parameters.
- Analyzing and calculating costs of procurement and suggest methods to decrease expenditure.
- Coordinate with logistic team to monitor & maintain optimal inventory level in the warehouse.
- Identify demand forecast risk for total Business Unit & develop effective mitigation plans.
- Analyze & troubleshoot demand & sourcing related issues in a timely & accurate manner.
- Develop demand plan for total Business Unit based on business trend & demand patterns.
KEY ACCOUNT MANAGER
DAYTONA WEALTH SDN BHD
06.2017 - 01.2019
- Managing & maintaining the key client account and distributor nationwide while establish & develop strong working relationships with key client to achieve business objective.
- Responsible for total key client account; 7 Eleven, Petronas Dagangan Berhad, BHPetrol, MyNews, KKMart, Giant, Mydin & Tesco with average monthly sales of RM150,000.
- Responsible for developing Customer Business Plan to achieve annual sales & profitable targets.
- Negotiate on pricing strategy, space management & both national & local promotional activities.
- Assist General Manager in the identification & evaluation of business opportunities by keeping an eye out for business best practices, trends, consumer insight and market intelligence that will enable the company to keep consumers satisfied & loyal to the business.
- Responsible for total production, warehousing & logistic by collaborating with OEM factory and logistic partner to ensure stocks availability in the market.
SELF EMPLOYED
Q HALALGEL
03.2016 - 05.2017
- Sales & Marketing: Schedule& planning of sales target, potential prospect customers, weekly &monthly staff activities, budget & cost, strategy, customer Service & follow up, recovery &delivery update (ii) Managing customer’s account, business presentation, meeting & negotiation (company representative) for business deal in Terengganu and Kelantan state.
- PR and A&P- planning for in-house promotions, including gene rate promotion scripts &methods, budget & cost, market research & study, propose new ads method and business model, and ad hoc task, report directly to HQ (Product Owner).
ASSISTANT KEY ACCOUNT SUPPLY CHAIN MANAGER
L’OREAL MALAYSIA
05.2014 - 02.2016
- Manage Customer Collaboration for major Key Account customers (Watsons, Guardian, Aeon Big & Tesco) to deliver target volume per year (NR) for all categories with average monthly revenue of RM6.1 million a month.
- Coordinate & manage the relationship between L’Oréal and its customers at a strategic and operational level whilst developing the 'One face to the Customer' concept.
- Support and coordinate sell in forecast construction by product / account on monthly basis with Key Account Managers & Demand Planners on launches and promotions.
- Achieve joint KPIs from a customer perspective, including: service level, inbound, DC to store, on- shelf availability & stock-holding.
- Identify opportunities to leverage technology in L’Oréal Order To Cash process efficiency (EDI, PO Automation, customer interface development).
ASSISTANT CUSTOMER SUPPLY CHAIN MANAGER
KRAFT MALAYSIA
10.2012 - 04.2014
- Manage Customer Collaboration for Modern Trade customers (Tesco, Giant, Aeon, Aeon Big, Mydin & Econsave) to deliver target volume per year (NR) for all categories with an average monthly revenue of RM4.3 million a month.
- Designs and ensure implementation of service level recovery programs to customers.
- Secure from customers and agree on service/delivery requirements to achieve high service levels and avoid delivery rejection.
- Ensure Order to Cash (OTC) efficiency for total Region/Customer group is achieved through collaboration with customers on order size, frequency and pattern.
- Monitor Kraft Case Fill Rate, On-Time Delivery (OTD) and Order Cycle Time to assigned customers, analyze results with related Operation functions (Order Management, Supply Planning & Warehouse/Distribution) and ensure implementation of agreed solutions.
CUSTOMER COLLABORATION EXECUTIVE
NESTLE PRODUCT SDN BHD
11.2006 - 09.2012
- Immediate face of Nestlé within a Customer’s Supply Chain. Ensure availability of Nestlé products on shelf.
- Ensure efficient, timely, smooth (and without manual intervention) flow of orders is received by Nestlé and the DCs (Distribution Center).
- Maintain Customer forecast accuracy on Nestlé SKUs and work towards improving the same.
- Manage promotional process within the Customer, whilst keeping constant communication with commercial and demand planning, and ensuring availability and a clean promotional exit.
- Deliver supply chain excellence through identification and implementation of continuous improvement projects.
Education
BACHELOR OF SCIENCE - FOOD TECHNOLOGY & BIOPROCESS
UNIVERSITI MALAYSIA SABAH
01.2002 - 01.2005
PROFESSIONAL CERTIFICATE - SALES
OPEN UNIVERSITY & NESTLE
Skills
- Customer Service
- Demand Planning / Forecasting
- New Product Management
- Cost Reduction
- Strategic Sourcing
- Supply Chain Management
- Root Cause Analysis
- SOP Process
- Customer/Supplier Relation
Timeline
ASISSTANT VICE PRESIDENT II, SOURCING & DEMAND.SUPPLY PLANNING
SIME DARBY OILS PROFESSIONAL (SDOP)/ NUTRITION (SDON)
02.2019 - Current
KEY ACCOUNT MANAGER
DAYTONA WEALTH SDN BHD
06.2017 - 01.2019
SELF EMPLOYED
Q HALALGEL
03.2016 - 05.2017
ASSISTANT KEY ACCOUNT SUPPLY CHAIN MANAGER
L’OREAL MALAYSIA
05.2014 - 02.2016
ASSISTANT CUSTOMER SUPPLY CHAIN MANAGER
KRAFT MALAYSIA
10.2012 - 04.2014
CUSTOMER COLLABORATION EXECUTIVE
NESTLE PRODUCT SDN BHD
11.2006 - 09.2012
BACHELOR OF SCIENCE - FOOD TECHNOLOGY & BIOPROCESS
UNIVERSITI MALAYSIA SABAH
01.2002 - 01.2005
PROFESSIONAL CERTIFICATE - SALES
OPEN UNIVERSITY & NESTLE
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