MUHAIMIN MAZLAN

• To monitor overall operations of 109 Petrol Stations and 71 EV Charging Points across PLUS Berhad operated expressways are up to authorities and regulators standards and compliances.
• To facilitate, monitor, and drive Non-Toll Income (NTI) from implementation of Mobility Retail Infrastructure projects including new Land Development, Petrol Station, and EV Charging Station.
• Lead feasibility studies including development of business models for all potential business opportunities and new initiatives to evaluate viability of business ensuring revenue generation and profitability.
• Review and monitor emerging trends and utilize fact-based data to gain insight into developing potential business opportunities to increase non-toll revenue generation.
• Analyze revenue sharing and profit margin for all commercial activities and services to be imposed on external stakeholders by taking into account other factors to maximize profitability.
• Develop and establish strategy, plan, activities, and initiatives for assigned projects to ensure business continuity in generating non-toll revenue growth.
• Build and maintain effective relationships with various government authorities and business partners to implement commercial model plan and initiatives that generate revenue.
• Provide inputs for development of Annual Operating Plan (AOP) for commercial functions to ensure optimum utilization of resources and alignment with business strategy.
• Establish and maintain effective relationships with internal and external stakeholders to deliver special project activities ensuring smooth operations.
• Collaborate with internal stakeholders to perform testing on new commercial model to validate hypothesis and develop action plans to improve model ensuring feasibility and profitability.
• Collaborate with internal stakeholders in establishing risk profiles for assigned projects and develop mitigation plans to safeguard company's interest.
• Cross-trained existing employees to maximize team agility and performance.

• Propose new commercial business models covering financial evaluation, demand projection, cost estimation, cash flow projection and IRR/NPV analysis for all commercial initiatives, activities and services to increase yield for toll and Non-Toll Income (NTI) growth with highest profitability.
• Lead research & perform analysis against the emerging trend to generate insights on the development of new business models and analysis on the possible commercial concepts such as concept stores, destination themes, commercial parks, premium outlets, etc. based on the segmentation to facilitate decision making.
• Collaborate and work closely with relevant stakeholders in PLUS Berhad to establish framework to align business models with company strategy and targets.
• Lead new framework for new business models in collaboration with Finance, Operations, Technology, and relevant Division to evaluate effectiveness of commercial model for all projects and recommend actions to business to improve sustainability and profitability of business.
• Conceptualize risk and impact after execution of commercial model and develop mitigation plan to minimize impact of risk to business.
• Formulate and coordinate development and submission of Annual Operating Plan (AOP) for Commercial Development function to ensure optimum utilization of resources and alignment with business strategy.
• Lead and execute special tasks related to commercial and risk-related Commercial Development projects assigned by Head of Commercial Development i.e PLUS EVCS Roadmap from planning to implementation.
• Conceptualize and set up monitoring tools such as dashboards for Commercial Development projects or tasks to increase monitoring efficiency.
• Collaborate with internal stakeholders in preparation of board papers for new initiatives by providing financial input based on commercial model to facilitate decision-making.

ACHIEVEMENTS

• Approval of PLUS EVCS Roadmap 2025
• Increase no. of EVCS in PLUS operated expressways from 6 CP to 56 CP within 2 years

• Manage relationship between Petron and 20 Service Station Dealers.
• Accountable for all aspects of on-site operations for defined geography of stations, effectively counselling site operator to deliver excellent customer service and flawless operations for optimal retail profitability.
• Implementation of marketing plan and continuous development for dealers and station personnel with consistent application of core values identified in Dealer License Agreement / Retail Trade Agreement.
• Monitor and improve site financial and operational performance for ‘wholesale’ site P&L.
• Coach Dealer on best practice operating procedures and manage relationship with site operator through frequent site contact and active business counselling.
• Ensure facilities are operated in accordance with regulatory and Company standards and appropriate steps are taken to identify and resolve Maintenance and Repair (M&R) issues.
• Ensure that customer service standards are consistently met and that process to identify and resolve issues impacting customer satisfaction is working effectively.
• Ensure effective promotional and site appearance execution.
• Ensure effective implementation of all Safety, Security, Health and Environment (SSHE), Operations Integrity Management System (OIMS) and Controls policies.

• Identify potential site, conduct detailed site assessment and negotiate with potential Investor until site is secured.
• Negotiate for optimum lease rental and purchase prices.
• Coordinate with various stakeholders to develop, construct, and stream new service stations.
• Ensures that projects are meeting timeline and design, and standard compliance.
• Develop and maintain good relationships with Investors and relevant councils; assist in resolving any land and development permitting issues.
• Prepare proposal for CAPEX investment.
• Manage and explain contractual obligations with stakeholders.
• Prepare regular internal reporting on project progress and make recommendations.
• Perform periodic site visits to sites under construction as checker for Investors.
• Conduct negotiations with existing Dealers from time to time to renew their agreement with Petron Malaysia before expiry.

ACHIEVEMENTS:

• 2016 ‑ proposed to management for new team to expedite station development, which resulted opening new stations from average 20 stations per year to highest recorded was 70 stations in 2019
• 2017 ‑ brought in a potential 1 million liters per month CODO competitor station to DODO (highest MOGAS flag‑switched site in Petron)
• 89 Potential sites
• 54 Secured sites
• 5 Flagswitched sites (brand conversion)
• 13 Renewed agreements for expiring sites
• Awarded Petron Corporation Special Award in 2018 for introducing new investment model (Build-and-Lease)

• To analyze market demand based on recent and future market development and to produce a robust Master Plan & Strategy for the coverage area.
• To develop new Dealer-Owned-Dealer-Operated (DODO) Petrol Station market that aligns with Shell Malaysia Network Planning Multi-Year Plan.
• To conduct initial project feasibility analysis for all projects in detailed market area.
• To run Volume Forecasting Model (VFM) & Downstream Valuation Model (DOVAMO) to derive the business potential of the proposed sites.
• To assist Network Field Planner in negotiation of deals for identified potential sites with DO Investors.
• To assist Network Field Planner on project execution commencement and monitor progress of new petrol stations.

ACHIEVEMENTS

• 18 Potential sites
• 5 Secured sites within 6 months on the job

• To achieve timely completion of on‑going New to Industry (NTI) Shell station development to meet Retail Sales & Operation annual target.
• To advise Investors/Consultant on layout details and equipment specification to ensure DO stations conform with Shell Global Design Standard (GDS).
• To advise and follow up closely with Investors, Consultant & Contractors throughout construction period up until total completion to meet target opening plan.
• To advise Investors on cost involved to develop and complete station including construction cost, equipment cost, Select shop furnishing & etc to ensure budget allocated/ loan applied is sufficient to avoid any financial hiccups during development.
• Responsible for new application and obtaining permission under Petroleum Development Act and Control of Supply Act (PDA & CSA licenses) from Ministry of Domestic Trade Co‑operatives and Consumerism (MDTCC) to enable legally abiding station opening.
• To coordinate pre‑opening site survey by Supply Terminal Operators & panel Vendors/Contractors to ensure safety standards for load delivery is met and relevant infrastructure is provided for installation & commissioning on opening day.
• To coordinate and plan for station opening with Territory Managers, Regional Retail Managers, Dealers, Vendors & Contractors to ensure smooth opening of station complete with first load delivery, IT System (Satellite & Top Tier Site System), Retail Visual Identification & Dispensers calibration by Meteorological Department.
• Responsible of procuring items and raising service request through GSAP which requires creation of Purchase Requisition and Purchase Orders to Vendors. Items includes components of Top Tier Site System(TTSS) from various Vendors & Retail Visual Identification for each new site / extended sites and services requested such installation, testing & commissioning of TTSS prior to opening.
• To provide monthly DO NTI Progress Update and Latest Estimate (LE) for NTIs opening to management and monthly CAPEX spend reporting to Retail Network Department.
• To manage budgets effectively for multiple projects, ensuring financial targets were met.
• Ensured quality control for all aspects of project, reducing defects and rework.

ACHIEVEMENTS:

• Assisted in successful opening of 44 service stations
• Won Shell Recognition Award in 2013 due to successfully opened 18 new service stations (highest number in 1 year)

• Generally as an assistant to the Project Manager for 2 major projects: 132kV TRANSMISSION LINE PASAK TO POINT Y (JUNCTION OF LILO TG. LANGSAT) and PROPOSED DIVERSION OF 132kV (1 x 150MVA) CABLE FROM TELUK APAU‑KUALA PERLIS VIA OVERHEAD LINE TO PMU 275/132kV PERLIS POWER
• Report directly to Project Manager.
• Prepare Weekly & Monthly Progress Report.
• Prepare Method Statement.
• Prepare Progress Claim to Client.
• Prepare simple Engineering Drawings/Sketch.
• Determined and scheduled priorities as required to progress for completion.

• Prepare quotation for new project (Tender Stage – Invitation for Quotation (IFQ) from Main Contractor or Client)
• Provide advice and opinion on design requirements
• Responsible in preparing Bill of Materials (material take‑off) and Bill of Quantities (quantity take‑off)
• Responsible in the planning, designing and managing entire projects from initial stage until completion
• Responsible in project scheduling and coordination of delivery materials and personnel to site
• Responsible in costing from supplier & cost controlling for project
• Responsible in liaising with Main‑Contractor & Client to meet their requirements