Hi, I’m
NITYA THIRUVAR SELVAN
SALES ASSISTANT
Ayer Tawar, Perak,08
Summary
Proven Sales Assistant with a track record of enhancing customer satisfaction and boosting sales through expert customer assistance and detailed product knowledge. At Sri Lavender Multimart Pte Ltd, mastered cash handling and inventory management, while fostering team cooperation. Excels in high-stress environments, demonstrating unparalleled self-motivation and time management abilities.
Overview
4
years of professional experience
Work History
Sri Lavender Multimart Pte Ltd
Sales Assistant
03.2023 - Current
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Red One Phone Shop
Sales Assistant
01.2021 - 02.2023
Job overview
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
SMK Ambrose Ayer Tawar PerakAyer Tawar, Perak, Malaysia
No Degree from Sijil Pelajaran Malaysia
04.2001
Skills
Cash Handling
Sales expertise
Customer Needs Assessment
Cash Register Operation
Customer Assistance
Time Management
Time management abilities
Self Motivation
Team Cooperation
Staff Support
Safety and Cleanliness Standards
Languages
Tamil
Native language
Malay
Advanced (C1)
English
Advanced (C1)
Interests
Listening Music
Reading
Listening Music
During my free time like to listening song
Timeline
Sales Assistant
Sri Lavender Multimart Pte Ltd
03.2023 - Current
Sales Assistant
Red One Phone Shop
01.2021 - 02.2023
SMK Ambrose Ayer Tawar Perak
No Degree from Sijil Pelajaran Malaysia
04.2001