Mudrikah Mansor
Senior Building Executive
Shah Alam
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Senior Building Executive
PropLead Sdn Bhd
Shah Alam, Selangor, Malaysia
07.2023 - 05.2025
- Compile and present monthly management reports to support informed decision-making by stakeholders and committees.
- Established positive relationships with contractors, vendors, and clients, fostering strong partnerships for successful project outcomes.
- Conducted thorough inspections of buildings to identify potential issues and develop appropriate action plans.
- Manage resident communications , addressing calls, emails, and complaints promptly to maintain a high standard of resident satisfaction.
- Oversee document management systems and monthly expenditure tracking to ensure organized records and adherence to budgetary controls.
- Identify, evaluate, and appoint contractors for maintenance and repair works within common areas, ensuring quality and cost-efficiency.
- Liaise with committees to provide updates and insights on operational and financial matters, supporting effective governance.
- Supervise daily building operations , including proactive management and resolution of technical issues.
- Monitor and evaluate contractor performance through daily supervision and on-call inspections to ensure compliance with service standards.
- Prepare and submit documentation to relevant authorities , ensuring compliance with statutory and regulatory requirements.
- Mentored junior team members in the development of their technical skills and knowledge base, fostering a culture of continuous learning within the organization.
Building Executive
Zerin Properties Urus Harta Sdn Bhd
10.2021 - 06.2023
- Managed property operations, ensuring high standards of maintenance and tenant satisfaction through regular inspections and timely repairs.
- Oversaw budget management, tracking expenses, and ensuring adherence to financial targets while identifying cost-saving opportunities within operations.
- Established effective communication channels with tenants, addressing concerns promptly to foster positive relationships and minimize turnover rates.
- Utilized property management software to streamline operations, improve reporting accuracy, and enhance decision-making capabilities for future investments.
- Maintained accurate records related to building maintenance activities such as work orders completed tasks inventory levels leading to improved tracking and reporting capabilities.
- Kept properties in compliance with local, state, and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Admin Executive
Zerin Properties Urus Harta Sdn Bhd
01.2021 - 09.2021
- Handling daily collections, prepare summary collections, update ageing reports & send reminders and statements to all residents.
- Maintain proper accounting records for residents and weekly updating information for proper controlling of billings, collections and payments.
- Assisting building manager in preparing monthly reports.
- Handling resident's calls, complaints & email.
- Maintain proper filing system.
- Developed and maintained comprehensive filing systems to ensure easy access to essential documents and records, enhancing overall organizational efficiency.
- Implemented office policies and procedures that improved workflow efficiency while maintaining compliance with regulatory standards.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
Admin cum Account Executive
Zerin Properties Urus Harta
03.2020 - 12.2020
Education
Diploma - Management Technology (Accounting)
Kolej Teknologi Darulnaim (UTMSpace)
Kelantan 01.2012 - 01.2015
Bachelor - Accounting (Hons.)
Universiti Kuala Lumpur Business School
Kuala Lumpur 01.2016 - 01.2019
Skills
- Operation (Management)
- Building maintenance
- Cost control
- Excellent team player
- Work well with pressure
- Flexibility
- Inter-communication
- JagaApp System
- CSS Accounting System
- SQL Accounting Software
- GoLive Accounting System
- Operation (Management)
Certification
Avoidance, Repair and Solutions to Common Building Defect
Timeline
Avoidance, Repair and Solutions to Common Building Defect
10-2024
Senior Building Executive
PropLead Sdn Bhd
07.2023 - 05.2025
Building Executive
Zerin Properties Urus Harta Sdn Bhd
10.2021 - 06.2023
Admin Executive
Zerin Properties Urus Harta Sdn Bhd
01.2021 - 09.2021
Admin cum Account Executive
Zerin Properties Urus Harta
03.2020 - 12.2020
Bachelor - Accounting (Hons.)
Universiti Kuala Lumpur Business School
01.2016 - 01.2019
Diploma - Management Technology (Accounting)
Kolej Teknologi Darulnaim (UTMSpace)
01.2012 - 01.2015