M TIRUNAUKARASU MALLIAH

• Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
• Launched new products and services with thorough market research, leading to increased revenue growth.
• Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
• Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
• Championed diversity and inclusion efforts within workplace, resulting in inclusive environment that fostered creativity and innovation among employees from various backgrounds.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Prepare and maintain factory in compliance with Halal (JAKIM) , MeSti MOH), Buatan Malaysia (KDNHEP), MARTRADE (Export), IR 4.0 (MITI) and GMP ready.
• Implemented quality control systems to boost overall product consistency and reliability.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Increased overall efficiency by automating repetitive tasks and optimizing workflow.
• Designed comprehensive training programs to enhance employee skills and boost overall performance.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Mentored junior team members for career advancement, fostering pipeline of future leaders within organization.
• Ensure raw material for manufacturing process is to standard and stored properly.
• Making sure material stock sufficient for production.
• Collaborated with cross-functional teams to ensure regulatory compliance in all aspects of food manufacturing.
• Championed adoption of lean manufacturing principles, eliminating waste and inefficiencies in equipment maintenance process.
• Cooled, stored, labeled and dated food products appropriately to maximize ingredient freshness when preparing recipes.
• Expanded distribution channels, leading to increased revenue from sales of products in various markets.
• Optimized packaging processes, minimizing material usage while maintaining product integrity during transportation.
• Streamlined food preparation processes, resulting in reduced labor costs and increased productivity.
• Ensured consistent product quality by enforcing strict adherence to recipes and production guidelines.
• Organized routine audits designed to assess system performance indicators so that any potential weaknesses could be promptly addressed and corrected.
• Ensure all compliances and SOP's followed.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints
• Developed strong relationships with vendors, resulting in better pricing and improved service quality

Setup, coordinate and commissioning of new projects

• Supervise preparation and mobilization of new contracts
• Drove innovation within organization by staying current on industry trends and emerging technologies related to project management practices or tools.
• Developed comprehensive project plans that clearly outlined key milestones, resource allocation, and risk mitigation strategies.
• Enhanced team productivity through regular progress tracking and performance evaluations.
• Achieved consistent on-time project completion by establishing clear goals and timelines for team members.
• Expanded Company''s client base by successfully delivering high-quality projects that showcased organization''s capabilities and expertise in project management.
• Collaborated closely with executive leadership to align organizational strategies with long-term business objectives through effective planning and execution of key projects.
• Delivered high-quality results by adhering to industry best practices and maintaining detail-oriented approach throughout each project phase.
• Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes.
• Maintained compliance with regulatory requirements through diligent monitoring of documentation procedures during all phases of projects.
• Hired and managed consultants, contractors and sub-contractors to complete project tasks.
• Monitored project progress, identified risks and took corrective action as needed.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
• Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Site survey to facilitate new business/tender preparation
• Assist Business Development unit in preparing accurate proposal and tender
• Assisting Business Development unit to enhance sales and profitability of company
• Assisting Business Development unit canvassing for potential new clients and secure new contracts
• Waste Management consultation for all related incoming inquiries
• Formulate efficient and effective waste disposal plans through site inspections
• Ensuring all current waste disposal/handling/transportation legislation is complied
• Market studies on innovative service and products related to waste industry
• Meeting with suppliers to update market prices for product and services
• Oversee, manage and delegate overall company's operation day to day activities
• Plan and approve daily operation schedule according to different requirements
• Handle operational issues regards to trucks, equipment and workers
• Handle fleet and equipment maintenance and services
• Preparing weekly and monthly report/updates for major client
• Reports and updates on overall operation performance to chairman
• Site visits/inspection to ensure work progress according to quality targets
• Attend to meeting with clients regarding operational problems and find immediate solution
• Handling workers welfare and other issues
• Select and train operational staff
• Take and approve disciplinary actions.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
• Maximized performance by monitoring daily activities and mentoring team members.
• Maintained professional, organized, and safe environment for employees and patrons.
• Controlled costs to keep business operating within budget and increase profits.
• Improved marketing to attract new customers and promote business.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Launched quality assurance practices for each phase of development
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Developed and implemented strategies to maximize customer satisfaction.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Reduced operational risks while organizing data to forecast performance trends.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Interacted well with customers to build connections and nurture relationships.

• Site survey to facilitate tender preparation and mobilization
• Study and gather data to assist tendering process and mobilization plan
• Meeting with suppliers to update market prices for product and services
• Assist Business Development unit in preparing accurate proposal and tender
• Waste Management consultation for all related incoming inquiries
• Formulate efficient and effective waste disposal plans through site inspections
• Update Waste data and preparing reports to authorities
• Ensuring all current waste disposal/handling/transportation legislation is complied
• Working closely with operation in managing and assuring service quality
• Create database for future market expansion plan
• Market studies on innovative service and products related to waste industry
• Assisting in Quality related forms and standards in Waste Management.
• Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
• Improved marketing to attract new customers and promote business.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

• Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
• Optimized space utilization in facility by redesigning layouts and recommending adjustments based on changing organizational needs.
• Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
• Reduced energy consumption through installation of energy-efficient systems and monitoring usage patterns.
• Managed a team of technicians, providing training and guidance for improved performance and professional development.
• Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
• Supervised staff of 250 in day-to-day activities.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
• Created and implemented operational policies, processes and procedures to keep facilities running smoothly.

• Manage overall company's Finance, Administration, Sales and Operation
• Prepare Daily collection routes according to different systems and areas
• Handle operational problems especially regards trucks, equipment and workers
• Drawing new marketing plans to enhance sales and profitability of company
• Confirming non compliant report and submit approved deductions to customer
• Preparing weekly and monthly sales and operation reports
• Attend to meeting with clients regarding operational problems and special needs
• Communicate with client on operational and administrative and billing issues
• Canvassing for potential new clients and secure new contracts
• Create innovation through technology and recycling methods to be competitive
• Handling workers welfare and other issues.

• Manage Overall administration, sales and operation of Branch and Report to company’s GM on daily basis
• Plan and Prepare schedules of waste collection according to different systems and areas
• Controls on vendors and purchasing matters to maintain Suppliers costing and quality
• Handling workers welfare and other issues
• Handle operational problems especially regards trucks, equipment and workers
• Attend to meeting with clients regarding operational problems and special needs
• Attend to meeting or discussions with Southern Waste Management on council issues
• Communicate with client on operational and administrative and billing issues
• Canvassing for potential new clients and secure new contracts
• Drawing new marketing plans to enhance sales and profitability of company
• Confirming non compliant report and submit approved deductions to customer
• Preparing weekly and monthly sales and operation reports
• Attend to Monthly HOD meeting
• Preparing new and renew existing service agreements
• To standardize all manual documents and reports to comply with ISO standards
• Communicate customers and solve their issues.

• Attend to meeting with clients regarding operational problems and special needs
• Communicate with client on operational and administrative and billing issues
• Communicate internally with operation and accounts regards client’s issues
• Canvassing for potential new clients
• Preparing weekly and monthly sales reports
• Drawing new marketing plans to enhance the sales and profitability of the company
• Confirming non compliant report and submit approved deductions to the customer
• Preparing new service agreements and renew expired agreements
• Standardize all manual documents and reports to comply with ISO standards
• Communicate with customers and solve their accounts or operational issues
• Arrange periodical meetings and submit minutes of meeting to Manager.

• Handling Existing Clients (Sumitomo Electronics and Fujitsu Electronics) and market for new clients (Engineering Tools, Equipments Supply and Machining services)
• Handling sourcing and Purchasing of Required Tools, Equipments and other services required
• In-charge in allocation for stock and Delivery
• Representative for company to deal with customers
• Involved in stock take and overall operations
• Preparing Invoices and Delivery Order for customers upon confirmations
• Sourcing for products from international suppliers
• Handling operation's daily activities
• Handling orders, productions and delivery of product and other services
• Handle complaints, Repair works and other customer services related issues
• To manage the daily administration and operations of the company
• Handle payment and other required financial matters on behalf of the company.

• Handling Existing Clients ( Sony and Hitachi Electronics ) and market for new clients (Engineering Tools and Equipment Supply)
• Handling sourcing and Purchasing of Required Tools and Equipment
• In-charge in allocation for stock and Delivery
• Representative for company to deal with customers
• Involved in stock take and overall operations
• Preparing Invoices and Delivery Order
• Sourcing for products from international suppliers
• Handling operation's daily activities
• Creating reports in Excel format
• Do phone calls, faxes, emails, & Basic filing
• Handling telephone calls and prepare quotation
• Book keeping (records files and sales order)
• Prepare purchase order and to check production seizing and update
• In charge in Sales of Company’s Products
• Preparing daily, weekly, and monthly report to Manager.