Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic

Mrs. Nurina Abdullah @ Hubertina MN van Oostrum

Healthcare Manager
Kuala Lumpur,Wilayah Persekutuan

Summary

Knowledgeable Quality and Risk Manager with documented success in developing policies, leading training programs, and managing reporting to achieve compliance. Methodical with exceptional presentation and communication skills. Strong background working with regulatory and accreditation requirements.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

28
28
years of professional experience
9
9
years of post-secondary education
2
2
Languages

Work History

Policy Manager

Columbia Asia Group of Companies
Subang Jaya, Malaysia
07.2016 - Current


Policy Management:

  • Facilitated the development and timely review of policies and procedures for a group of hospitals based on regulatory and accreditation requirements.
  • Developed guidelines for management of of policies and procedures.
  • Managed the selection and implementation of document management software.

Risk and Compliance:

  • Performed audits on clinical departments across international group of hospitals.
  • Facilitated the review of existing and emerging clinical risks.
  • Overseeing the updates and establishment of hospital compliance registers.

Business Continuity Management

  • Providing guidance and leadership on testing of Business Continuity Plans.


Manager Nursing Recruitment & Talent Development

Pantai Management Resources Sdn Bhd
Kuala Lumpur, Malaysia
01.2014 - 07.2016
  • Developing recruitment and training plans for the group of 14 hospitals.
  • Setup of nursing career pathway for the group of hospitals.
  • Participated in standardization of nursing job titles and grades.
  • Managed sponsorship programs for diploma, nursing specialization courses and degree in nursing training.
  • Collaborated with HR and hospital management teams to develop and implement anti-harassment policies.
  • Represented Pantai Holdings nursing in seminars and official occasions.
  • Participated in internal nursing audits for MQSH.

Nurse Educator

Pantai Hospital Ampang & Pantai Hospital Cheras
Kuala Lumpur, Selangor
10.2011 - 12.2013
  • Established nursing education framework and implemented for 2 hospitals.
  • Assessed training needs and developed relevant nursing courses and materials
  • Developed introduction program for newly qualified nurses
  • Remained up to date on clinical protocols, procedures and developments within nursing to serve as informational resource.

Nurse Educator

Gleneagles Hospital
Kuala Lumpur, Wilayah Persekutuan
06.2007 - 09.2011
  • Setting up and conducting ICU Simulation courses for newly qualified nurses joining ICU/HDU department.

Nurse Coordinator

Global Doctors Specialist Medical
Kuala Lumpur, Wilayah Persekutuan
09.2006 - 05.2007
  • Centre Wisma Perintis, Jalan Dungun Bukit Damansara, Setup of new outpatient centre.

ICU nurse

Gleneagles Intan Medical Centre
Kuala Lumpur, Wilayah Persekutuan
10.2003 - 09.2006
  • Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
  • Delivered age-appropriate medical care for adult, adolescent and geriatric ICU patients.
  • Observed patients' vital signs and administered physician-prescribed medications and treatments.
  • Participated in ICU departmental quality improvement initiatives to achieve higher standard of patient care and provided guidance to new nurses


ICU nurse

Kuantan Specialist Hospital (KPJ)
Kuantan, Pahang
09.2002 - 06.2003
  • Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
  • Delivered age-appropriate medical care for adult, adolescent and geriatric ICU patients.
  • Observed patients' vital signs and administered physician-prescribed medications and treatments.
  • Participated in nursing departmental quality improvement initiatives and policy reviews to achieve higher standard of patient care.

ICU Nurse

Timberland Medical Centre
Kuching, Sarawak
02.1999 - 09.2001
  • Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
  • Observed patients' vital signs and administered physician-prescribed medications and treatments.

Clinic Nurse

Dr Ishak E.N.T. Clinic
Melaka, Melaka
05.1992 - 01.1993

Conducted tests and nursing treatments for outpatients

Private Nurse

Health Insurance Company
Heerlen, The Netherlands
10.1990 - 01.1991
  • Accompanied paralyzed ventilated patient to and during his stay in the USA.
  • Assessed and provided patient's nursing needs in collaboration with family members

Staff Nurse

De Wever hospital (Zuyderland hospital)
Heerlen, the Netherlands
01.1985 - 10.1990
  • Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
  • Transferred to ICU and became a specialist nurse for critical care patients

Education

Bachelor of Nursing Science (Hons) Post Graduate degree - Methodology

International Medical University
Kuala Lumpur
10.2011 - 06.2014

Post-basic Course For Specialist Nurse in Critical Care Nursing - Critical Care Nursing

De Wever Hospital School of Nursing
Heerlen, Netherlands
09.1987 - 02.1989

Staff Nurse - General Nursing

De Wever Hospital School of Nursing
Heerlen, Netherlands
03.1980 - 02.1985

Skills

Internal Audits

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Accomplishments

Professional Courses and Certificates:

  • ISO 9001:2008 Internal Auditing training.
  • JCI – Safety in Surgical services.
  • Clinical Teaching.
  • Patient Safety Conference.
  • Best practices in Clinical Instruction.
  • National Healthcare Leaders’ Summit.
  • MSQH Internal Surveyor training.
  • MEET (Management Executive Essential Training) Train the trainer.
  • Impact of Hospital Design & Technical Methodology on Patient Safety.
  • Imbedding COSO in RBA planning.
  • ISQUa International Conference.
  • Business Impact Analysis Workshop.
  • Business Continuity Plan Test and Exercise Workshop, Institute of Internal Auditors (DRI Malaysia)
  • The International Society for Quality in Healthcare, Annual Conference 2018. (DRI Malaysia)
  • COURSES DEVELOPED & CONDUCTED.
  • Basic and Advanced Life Support.
  • Nursing Orientation & New Graduate Intern Program.
  • Medico-Legal Issues in Nursing.
  • ICU Simulation Program.
  • PRESENTATIONS AT CONFERENCES:
  • ‘Quality Assurance: CI’s Performance & Competencies – Nurse Educator’s Perspective’ - Best Practices in Clinical Instruction: An International Perspective, 6 & 7 March 2014
  • ‘Pantai’s group vision of Nursing’ - 1st Pantai Nursing Seminar in the Southern Region 6 March 2015
  • ‘Nursing Leadership’ – GNLI Leadership Development Program, Malaysia Nurses Association, 5 & 6 August 2016.

Software

Manage implementation of Document Management Software

Microsoft Office

Timeline

Policy Manager

Columbia Asia Group of Companies
07.2016 - Current

Manager Nursing Recruitment & Talent Development

Pantai Management Resources Sdn Bhd
01.2014 - 07.2016

Nurse Educator

Pantai Hospital Ampang & Pantai Hospital Cheras
10.2011 - 12.2013

Bachelor of Nursing Science (Hons) Post Graduate degree - Methodology

International Medical University
10.2011 - 06.2014

Nurse Educator

Gleneagles Hospital
06.2007 - 09.2011

Nurse Coordinator

Global Doctors Specialist Medical
09.2006 - 05.2007

ICU nurse

Gleneagles Intan Medical Centre
10.2003 - 09.2006

ICU nurse

Kuantan Specialist Hospital (KPJ)
09.2002 - 06.2003

ICU Nurse

Timberland Medical Centre
02.1999 - 09.2001

Clinic Nurse

Dr Ishak E.N.T. Clinic
05.1992 - 01.1993

Private Nurse

Health Insurance Company
10.1990 - 01.1991

Post-basic Course For Specialist Nurse in Critical Care Nursing - Critical Care Nursing

De Wever Hospital School of Nursing
09.1987 - 02.1989

Staff Nurse

De Wever hospital (Zuyderland hospital)
01.1985 - 10.1990

Staff Nurse - General Nursing

De Wever Hospital School of Nursing
03.1980 - 02.1985
Mrs. Nurina Abdullah @ Hubertina MN van OostrumHealthcare Manager